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Microsoft's Support Websites
Possibly the largest source of free technical information on the planet, Microsoft's support
websites provide information not only about Microsoft products, but about a full spectrum of
computer and Internet technology. For as long as Microsofts Support Websites have been in
existence, thousands of technical writers have been making a living by scouring them and
epackaging the information. Should Microsoft be worried about this? Hell No! The abundance
of third party information is what has made Microsoft's products so successful over the years.
Product Support Centers Select your product from the drop-down list or click one of the
links to view support information, common issues, downloads, related sites, instructions,
troubleshooters, and much more. You'll find links for everything from Windows XP to DirectX games.
All the information for Microsoft products is here.
Search the Knowledge Base An advanced search application that lets you search articles by
full text, title, or article ID using keywords or exact phrases, including Boolean search.
Also provides links to the most popular Knowledge Base articles!
Microsoft Product Support Newsgroups Here you can select any of the Microsoft Public Newsgroups
to discuss issues with others who use Microsoft Products, including advice from Microsoft Most
Valuable Professionals (MVPs). Read interesting posts, search for specific topics, answer a
question, or ask your peers for help by posting your question.
TechNet Designed to meet the technical information needs of anyone who plans, evaluates,
deploys, maintains, or supports Microsoft business products, the TechNet support site provides
technical Briefings, bulletins and security alerts. Search TechNet for detailed "how-to"
information on Microsoft products.
MSDN The Microsoft Developer Network (MSDN) is designed to help developers write applications
using Microsoft products and technologies. Search the online support site that provides detailed
information for development professionals concerning Microsoft products.
When you find the information you want on one of Microsoft's support websites, don't just save
a link to the information. Information on these sites shuffles and moves around faster than menu
items in a new version of a Microsoft application. You should save a copy of the information
if possible.
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