Delivering Difficult Messages at Work
Feedback is essential to the professional development process. As you advance professionally, you will be placed in more situations in which you will need to give feedback to others. It's when a difficult message has to be given that many managers and leaders stumble. More ...
Techniques - Computer Literacy
It's hard to believe that there are people in today's workforce who don't know how to use a computer. In today's society, being computer illiterate is equivalent to being functionally illiterate. More ...
The Power of Time Management
If you're trying to do too much. Maybe you've made too many promises, have too many commitments, too many duties. There are two things you need to do to solve your too much to do problem. 1: Set priorities, and 2: Practice good time management. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
How to Control Anxiety
If you are constantly worrying, feeling tense, or thinking negative or catastrophic things will happen, you may be struggling with anxiety. Fortunately, the right combination of lifestyle changes, cognitive approaches can help you to reduce the symptoms and overcome your anxiety. More ...
People Skills - Dealing with New Ideas
Organizations today think they need to be constantly changing or they will perish. Corporate leaders worship at the alter of new ideas where the motto is, Any new idea is a good idea. You have to learn how to handle the chaotic work environment that results. More ...
40 Time Mastery Tips to Be in Control of Your Life
Time management is managing the time you have each day. Time mastery is deciding in advance what you want (goals), how you will set up your days, and then choosing the best ways to reach those goals. More ...
What Not to Say to Customers
A problem can arise however when an employee who doesn't usually come into contact with customers meets a customer. You should never reveal inside information to a customer, or to anyone else outside the company. More ...
Your Boss as Your Mentor
If you want to be successful at work, you need to hook up with someone who can guide through the company's methods of operation and advise you on the company's culture. A mentor is a wise and trusted counselor or teacher. More ...
Reasons to Skip That Tattoo
Reasons to NOT get a tattoo are; health risks, people viewing you as a poor decision maker or beingnot too bright, poorer job opportunities, and tattoo regret - the difficulty of having a tattoo removed. More ...
The Fastest Gun Rule
No matter how fast you can draw your gun, there is always someone faster. The same thing applies to you and any quality or talent that you excel at. More ...
Conflict and Politics at Work
If there's no conflict in the company where you work, enjoy it, it won't last. Wherever you have two or more people working together, sooner or later a squabble is going to breakout. Here's how to deal with conflict and politics at work. More ...
Gift Giving in the Workplace
One thing that can add to the stress of the holiday season is workplace gift giving. Giving a gift to a supervisor or manager sets up a conflict of interest and an ethics problem. In my opinion, holiday gifts should be given only to children. More ...
