Dealing With Employee Insubordination
Do you have trouble dealing with employee insubordination? We believe the best way to handle this problem is to react immediately. But a systematic, unbiased approach is necessary to uphold an orderly work environment. More ...
Coping with Difficult People
Difficult people have limited coping skills. Whatever their goal, the discovery over the years that a particular set of actions gets the results they desire has shaped their behavior. Changing our behavior and mindset is the key to coping with these folks. More ...
How to Get a Promotion
Do you feel like you're stuck in your current job? It's tough to climb the corporate ladder, but if you want a job that excites you and pays well, you'll likely have to make the climb at some point. These tips can help. More ...
Effective Networking For Professional Success
We are all "self-employed" now. Today there is absolutely no job security. We are living in an age of corporate downsizing, and freelance consultants, or self-employed workers are growing by the day. Networking is one skill you need to practice to get ahead and survive these uncertain times. More ...
How to Deal With Customers
Customers are the life blood of any business. Without a sufficient number of customers a business can't make a profit. If a business can't make a profit, they have no need for you as an employee. The short version of this is; no customers - no job. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
Separating Personal Life and Job
Accepting employment is making a contract. The employer's part of the contract is to provide salary or hourly pay, plus benefits. Your part of the employment contract is to arrive at work every scheduled workday, on time, and ready to focus on your work. Your personal problems should not interfere with work. More ...
Having Infinite Patience With Customers
One of the most important attributes you can have when dealing with customers is patience. Having patience with customers is where empathy comes into play. Empathy is putting yourself in that customers place. More ...
Being a Professional
One major difference between a slacker and successful person is that the slacker is just there to put in the time and collect the paycheck, while the successful person presents themself as a professional. This article explains things you must do to be professional. More ...
Your Boss as Your Mentor
If you want to be successful at work, you need to hook up with someone who can guide through the company's methods of operation and advise you on the company's culture. A mentor is a wise and trusted counselor or teacher. More ...
How to Control Anxiety
If you are constantly worrying, feeling tense, or thinking negative or catastrophic things will happen, you may be struggling with anxiety. Fortunately, the right combination of lifestyle changes, cognitive approaches can help you to reduce the symptoms and overcome your anxiety. More ...
Questionnaire- Are You Burned Out at Work?
You were all enthusiastic about your job when you first started, but now that you've been there a while, the stress is starting to get to you. You arrive at work tired in the morning and you're exhausted all day. Work stress is spilling over into your home life and you're not sure you're in the right occupation. If this sounds like you, answer this short questionnaire to see if you're burned out at work. More ...
Why to Avoid Flirting in the Workplace
What may be flirting to one person could be sexual harassment to another person. It's a fine line and there are no universal laws about flirting in the workplace. Therefore, it is up to individuals to gauge what is appropriate and what is not. To avoid overstepping boundaries in the workplace, here are a few simple tips employees should follow: More ...
