Being a Professional
One major difference between a slacker and successful person is that the slacker is just there to put in the time and collect the paycheck, while the successful person presents themself as a professional. This article explains things you must do to be professional. More ...
Dealing With Employee Insubordination
Do you have trouble dealing with employee insubordination? We believe the best way to handle this problem is to react immediately. But a systematic, unbiased approach is necessary to uphold an orderly work environment. More ...
How to Successfully Manage a Difficult or "Bully" Boss
If you've ever worked for someone who made your life a misery, how do you manage such a boss? Here are four key tips to help you navigate this tricky situation. More ...
40 Time Mastery Tips to Be in Control of Your Life
Time management is managing the time you have each day. Time mastery is deciding in advance what you want (goals), how you will set up your days, and then choosing the best ways to reach those goals. More ...
Conflict and Politics at Work
If there's no conflict in the company where you work, enjoy it, it won't last. Wherever you have two or more people working together, sooner or later a squabble is going to breakout. Here's how to deal with conflict and politics at work. More ...
Get What You Want - Negotiating Skills for the Timid!
This article is written for those TIMID folk who want to feel more confident in the basic skills of negotiating. These are the skills I have learnt that have made all the difference in the world to my approach to asking for what I want. I figure there are plenty of people who would like to know these skills which, believe me, don't come naturally to some folk! More ...
Micromanagers
Have you ever worked for a boss who had to watch your every move? Someone who scheduled countless meetings which involved dozens (or more) people? A manager who always seemed to want to do your job for you? More ...
Delivering Difficult Messages at Work
Feedback is essential to the professional development process. As you advance professionally, you will be placed in more situations in which you will need to give feedback to others. It's when a difficult message has to be given that many managers and leaders stumble. More ...
Maintaining a Positive Attitude
People like other people who have a positive attitude, Sometimes events contradict the positive attitude point of view, but the person with the positive attitude still believes, in the end, good will win out. More ...
What Not to Say to Customers
A problem can arise however when an employee who doesn't usually come into contact with customers meets a customer. You should never reveal inside information to a customer, or to anyone else outside the company. More ...
Be more successful - Create ME INC.
In our global economy, bright and brilliant people all over the world compete for
the same positions. Many are willing to work for commodity like prices. Developing your Me Inc. will brand yourself and create a distinctive value enabling you stand above your closest competitors. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
Working on a Team
In an organization, sometimes something comes up that doesn't fit within the definition of any single department's operation. The tasks involved in these types of projects cross department boundaries, so members of a special project team are selected. More ...
