Make Your Boss Look Good
Your boss is the most important individual to work with to achieve success at work. Your boss is a unique individual that can get in a bad mood, make a bad decision, or exhibit imperfections just like anyone else. The key to achieving success at work is to Work around the idiosyncrasies of Your boss. More ...
People Skills - Networking
The real difficulty in relating to fellow employees comes from differences in emotional maturity, intelligence, and level of dedication to the job. Emotionally immature people may not want to cooperate with you because they feel threatened. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
Techniques - Delegation
Proper delegation can make your team into a high performance machine. Poor delegation can result in mistakes, poor quality, and missed schedules. In this article, I'm going to reveal some powerful delegation techniques. More ...
Techniques - Taking Initiative
Does your boss always have to tell you what to do. Does your boss have to treat you like a child, or do you take initiative? There are dangers in taking initiative at work, but the rewards can be great. More ...
Boost Your Career With Networking
Whatever challenge you may be facing now, you are likely to need good connections with people willing to help you out. The bases of such connections are trust and respect and can only be earned over time. More ...
When You Have to Say I'm Sorry
I've learned a lot of things about apologies over the years. Some of them I had to learn the hard way - at great personal cost. But I learned them, and I'm glad to share them. More ...
Separating Personal Life and Job
Accepting employment is making a contract. The employer's part of the contract is to provide salary or hourly pay, plus benefits. Your part of the employment contract is to arrive at work every scheduled workday, on time, and ready to focus on your work. Your personal problems should not interfere with work. More ...
People Skills - Complaining
If you're a chronic complainer, you're sabotaging yourself and your success at work. In this article, I explain how you can improve your outlook at work and improve your prospects for success. The first thing you need to do is get in touch with reality. More ...
Good Cop Bad Cop
Are you a manager who's wondering why other department managers don't have the same personnel problems you have? Are you a supervisor whose manager thinks you can't control the workers under you? More ...
Working For a Bad Boss
How to deal with a bad boss who has poor leadership skills, makes unreasonable demands, and has a bad temper. More ...
Dealing With Change at Work
Organizations today think they need to be constantly changing or they will perish. There's nothing wrong with new ideas. Business conditions are always changing. But here's the problem: 99 percent of all new ideas don't work. More ...
Effective Networking For Professional Success
We are all "self-employed" now. Today there is absolutely no job security. We are living in an age of corporate downsizing, and freelance consultants, or self-employed workers are growing by the day. Networking is one skill you need to practice to get ahead and survive these uncertain times. More ...
