How to Turn Failure into Success
While failure feels bad, especially when you worked hard on something, it's important to acknowledge and accept that it didn't work, and ask yourself what you learned from your failure. More ...
The Power of Time Management
If you're trying to do too much. Maybe you've made too many promises, have too many commitments, too many duties. There are two things you need to do to solve your too much to do problem. 1: Set priorities, and 2: Practice good time management. More ...
What Not to Say to Customers
A problem can arise however when an employee who doesn't usually come into contact with customers meets a customer. You should never reveal inside information to a customer, or to anyone else outside the company. More ...
Self-Esteem and Success
A person with high self-esteem believes that they are a worthwhile and important person. A person with low self-esteem believes that others are better than them, and that they deserve to treated badly by others. More ...
People Skills - Dealing with New Ideas
Organizations today think they need to be constantly changing or they will perish. Corporate leaders worship at the alter of new ideas where the motto is, Any new idea is a good idea. You have to learn how to handle the chaotic work environment that results. More ...
Coping with Difficult People
Difficult people have limited coping skills. Whatever their goal, the discovery over the years that a particular set of actions gets the results they desire has shaped their behavior. Changing our behavior and mindset is the key to coping with these folks. More ...
People Skills - Working With Your Boss
Your boss is the most important individual to work with to achieve success at Work. The key to achieving success at Work is to Work around the idiosyncrasies of Your boss. More ...
Techniques - Computer Literacy
It's hard to believe that there are people in today's workforce who don't know how to use a computer. In today's society, being computer illiterate is equivalent to being functionally illiterate. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
Meeting Assignment Requirements at Work
Most workers, when given an assignment, have a vision in their mind as to what the assignment requires and what the completed result will look like. Unfortunately, their vision is rarely the same vision that their boss had in mind when they made the assignment. More ...
How to Excel in a Retail Job
A profession in retail is meaningful, reaches out to people and leaves a lasting impression. Excelling as a retail employee includes taking the role seriously, understanding what is expected and finding ways to support your team. More ...
Techniques - Taking Initiative
Does your boss always have to tell you what to do. Does your boss have to treat you like a child, or do you take initiative? There are dangers in taking initiative at work, but the rewards can be great. More ...
Working on a Team
In an organization, sometimes something comes up that doesn't fit within the definition of any single department's operation. The tasks involved in these types of projects cross department boundaries, so members of a special project team are selected. More ...
