How to be Prepared for the Challenges of Life
The path to success is never a straight line. Sometimes things don't go the way we planned it. Here are ways to be prepared for the inevitable challenges in lfe. More ...
Having Infinite Patience With Customers
One of the most important attributes you can have when dealing with customers is patience. Having patience with customers is where empathy comes into play. Empathy is putting yourself in that customers place. More ...
Gift Giving in the Workplace
One thing that can add to the stress of the holiday season is workplace gift giving. Giving a gift to a supervisor or manager sets up a conflict of interest and an ethics problem. In my opinion, holiday gifts should be given only to children. More ...
Conflict and Politics at Work
If there's no conflict in the company where you work, enjoy it, it won't last. Wherever you have two or more people working together, sooner or later a squabble is going to breakout. Here's how to deal with conflict and politics at work. More ...
How to Get Ahead at Work - Without Kissing Butt!
Most people think that if they kiss the bosses butt, the boss will like them and they will have a secure job with good advancement. Wrong! If you kiss the bosses butt, they may smile at you and talk nice to you, but in reality they're thinking you're weak and pitiful. More ...
How To Impress Your Boss Without Sucking Up
Everyone can spot someone who sucks up to their boss. The key to impressing your boss is to be able to do it without sucking up. Here's six tips to impress your boss without sucking up. More ...
Being a Professional
One major difference between a slacker and successful person is that the slacker is just there to put in the time and collect the paycheck, while the successful person presents themself as a professional. This article explains things you must do to be professional. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
Networking is Not a Dirty Word
There are a multitude of areas where you need and use networking, from your job search to giving back to your community; and you may already be networking without realizing it. Read below to understand how networking works in everyday situations, and how to make it work for you. More ...
Dealing With Employee Insubordination
Do you have trouble dealing with employee insubordination? We believe the best way to handle this problem is to react immediately. But a systematic, unbiased approach is necessary to uphold an orderly work environment. More ...
Techniques - A Cluttered Desk
Some people mistakenly think having a cluttered desk will trick their boss into thinking they are keeping busy. Instead, a cluttered desk makes your boss think the following: You are disorganized, You are a procastinator, you have poor time management skills. More ...
How To Beat Job Burnout
Have you or a member of your staff recently felt physically depleted? Have you felt helpless to make changes or to make a difference? Have you felt a sense of hopelessness or felt disillusioned? These are all symptoms of job burnout. More ...
Time Management
Wondering where the day has gone? Still not finished with work even though it's nine at night and you were supposed to go home at six? Here are some tips to help you manage your time better. More ...
