What Not to Say to Customers
A problem can arise however when an employee who doesn't usually come into contact with customers meets a customer. You should never reveal inside information to a customer, or to anyone else outside the company. More ...
People Skills - Working With Your Boss
Your boss is the most important individual to work with to achieve success at Work. The key to achieving success at Work is to Work around the idiosyncrasies of Your boss. More ...
The Power of a Positive Attitude
One of the most important personality traits required for the achievement of a successful life is a positive attitude. What I mean when I say positive attitude might be more accurately described as a realistic attitude. More ...
Techniques - Should You be a "Jack of all trades" or a Specialist?
In your own career, which is the best way to go? Should you be a jack of all trades or a specialist? In this article, you'll learn the advantages and disadvantages of each approach, and techniques to help you succeed in whichever path you take. More ...
Delivering Difficult Messages at Work
Feedback is essential to the professional development process. As you advance professionally, you will be placed in more situations in which you will need to give feedback to others. It's when a difficult message has to be given that many managers and leaders stumble. More ...
Coping with Difficult People
Difficult people have limited coping skills. Whatever their goal, the discovery over the years that a particular set of actions gets the results they desire has shaped their behavior. Changing our behavior and mindset is the key to coping with these folks. More ...
Dealing With Stress at Work
You can't totally avoid stress. Stress is a normal part of life and work, but too much stress can actually cause health problems. Here's how to deal with too much stress at work. More ...
Time Management and Productivity
By using the techniques described here you'll be able to manage your time and be more productive at work. Not only will being more productive make you a more valuable employee, but at the end of each day it will give you the feeling that you made an important contribution to the company's mission. More ...
People Skills - Complaining
If you're a chronic complainer, you're sabotaging yourself and your success at work. In this article, I explain how you can improve your outlook at work and improve your prospects for success. The first thing you need to do is get in touch with reality. More ...
Get What You Want - Negotiating Skills for the Timid!
This article is written for those TIMID folk who want to feel more confident in the basic skills of negotiating. These are the skills I have learnt that have made all the difference in the world to my approach to asking for what I want. I figure there are plenty of people who would like to know these skills which, believe me, don't come naturally to some folk! More ...
Beat the Time Bandits
We all have time bandits at work and at home. These are the people and things that block us from reaching our goals and getting through our daily To-Do lists. To beat the time bandits that steal our day, we must recognize who and what they are and take the lead in putting them away. More ...
Five Strategies to Become a More Attractive Employee
If you feel you have veered off the professional development path, perhaps now is an ideal time to get back on track. After all, professional development is a catalyst in becoming a more attractive job candidate. More ...
People Skills - Dealing with New Ideas
Organizations today think they need to be constantly changing or they will perish. Corporate leaders worship at the alter of new ideas where the motto is, Any new idea is a good idea. You have to learn how to handle the chaotic work environment that results. More ...
