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Five Strategies to Become a More Attractive Employee
If you feel you have veered off the professional development path, perhaps now is an ideal time to get back on track. After all, professional development is a catalyst in becoming a more attractive job candidate. More ...

How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...

Your Boss as Your Mentor
If you want to be successful at work, you need to hook up with someone who can guide through the company's methods of operation and advise you on the company's culture. A mentor is a wise and trusted counselor or teacher. More ...

The Fastest Gun Rule
No matter how fast you can draw your gun, there is always someone faster. The same thing applies to you and any quality or talent that you excel at. More ...

Boost Your Career With Networking
Whatever challenge you may be facing now, you are likely to need good connections with people willing to help you out. The bases of such connections are trust and respect and can only be earned over time. More ...

Networking is Not a Dirty Word
There are a multitude of areas where you need and use networking, from your job search to giving back to your community; and you may already be networking without realizing it. Read below to understand how networking works in everyday situations, and how to make it work for you. More ...

How to Excel in a Retail Job
A profession in retail is meaningful, reaches out to people and leaves a lasting impression. Excelling as a retail employee includes taking the role seriously, understanding what is expected and finding ways to support your team. More ...

The Power of a Positive Attitude
One of the most important personality traits required for the achievement of a successful life is a positive attitude. What I mean when I say positive attitude might be more accurately described as a realistic attitude. More ...

How to Deal With Customers
Customers are the life blood of any business. Without a sufficient number of customers a business can't make a profit. If a business can't make a profit, they have no need for you as an employee. The short version of this is; no customers - no job. More ...

Techniques - Personal Problems
Accepting employment is making a contract. The employer's part of the contract is to provide salary or hourly pay, plus benefits. Your part of the employment contract is to arrive at work every scheduled workday, on time, and ready to focus on your work. More ...

Five Ways to Create Job Security
Today's economic climate, that doesn't have to mean you have no job security. You can have a sense of job security, but it won't come from your employer. You must give it to yourself. Here's a proven five point strategy to ensure you have security in an uncertain job economy. More ...

Dealing With Employee Insubordination
Do you have trouble dealing with employee insubordination? We believe the best way to handle this problem is to react immediately. But a systematic, unbiased approach is necessary to uphold an orderly work environment. More ...

Good Cop Bad Cop
Are you a manager who's wondering why other department managers don't have the same personnel problems you have? Are you a supervisor whose manager thinks you can't control the workers under you? More ...

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