Meeting Assignment Requirements at Work
Most workers, when given an assignment, have a vision in their mind as to what the assignment requires and what the completed result will look like. Unfortunately, their vision is rarely the same vision that their boss had in mind when they made the assignment. More ...
Gift Giving in the Workplace
One thing that can add to the stress of the holiday season is workplace gift giving. Giving a gift to a supervisor or manager sets up a conflict of interest and an ethics problem. In my opinion, holiday gifts should be given only to children. More ...
Five Ways to Create Job Security
Today's economic climate, that doesn't have to mean you have no job security. You can have a sense of job security, but it won't come from your employer. You must give it to yourself. Here's a proven five point strategy to ensure you have security in an uncertain job economy. More ...
Self-Esteem and Success
A person with high self-esteem believes that they are a worthwhile and important person. A person with low self-esteem believes that others are better than them, and that they deserve to treated badly by others. More ...
Having Infinite Patience With Customers
One of the most important attributes you can have when dealing with customers is patience. Having patience with customers is where empathy comes into play. Empathy is putting yourself in that customers place. More ...
Communicating With Your Boss
Your boss has a significant affect on your success and happiness at work, so it's crucial that you know how to communicate with them. Some bosses make themselves available and are easy to communicate with. Other bosses are unapproachable. More ...
Beat the Time Bandits
We all have time bandits at work and at home. These are the people and things that block us from reaching our goals and getting through our daily To-Do lists. To beat the time bandits that steal our day, we must recognize who and what they are and take the lead in putting them away. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
People Skills - Complaining
If you're a chronic complainer, you're sabotaging yourself and your success at work. In this article, I explain how you can improve your outlook at work and improve your prospects for success. The first thing you need to do is get in touch with reality. More ...
How To Beat Job Burnout
Have you or a member of your staff recently felt physically depleted? Have you felt helpless to make changes or to make a difference? Have you felt a sense of hopelessness or felt disillusioned? These are all symptoms of job burnout. More ...
Questionnaire- Are You Burned Out at Work?
You were all enthusiastic about your job when you first started, but now that you've been there a while, the stress is starting to get to you. You arrive at work tired in the morning and you're exhausted all day. Work stress is spilling over into your home life and you're not sure you're in the right occupation. If this sounds like you, answer this short questionnaire to see if you're burned out at work. More ...
Techniques - Delegation
Proper delegation can make your team into a high performance machine. Poor delegation can result in mistakes, poor quality, and missed schedules. In this article, I'm going to reveal some powerful delegation techniques. More ...
Dealing With Stress at Work
You can't totally avoid stress. Stress is a normal part of life and work, but too much stress can actually cause health problems. Here's how to deal with too much stress at work. More ...
