What Not to Say to Customers
A problem can arise however when an employee who doesn't usually come into contact with customers meets a customer. You should never reveal inside information to a customer, or to anyone else outside the company. More ...
The Power of Time Management
If you're trying to do too much. Maybe you've made too many promises, have too many commitments, too many duties. There are two things you need to do to solve your too much to do problem. 1: Set priorities, and 2: Practice good time management. More ...
Reasons to Skip That Tattoo
Reasons to NOT get a tattoo are; health risks, people viewing you as a poor decision maker or beingnot too bright, poorer job opportunities, and tattoo regret - the difficulty of having a tattoo removed. More ...
People Skills - Working With Your Boss
Your boss is the most important individual to work with to achieve success at Work. The key to achieving success at Work is to Work around the idiosyncrasies of Your boss. More ...
Meeting Assignment Requirements at Work
Most workers, when given an assignment, have a vision in their mind as to what the assignment requires and what the completed result will look like. Unfortunately, their vision is rarely the same vision that their boss had in mind when they made the assignment. More ...
Separating Personal Life and Job
Accepting employment is making a contract. The employer's part of the contract is to provide salary or hourly pay, plus benefits. Your part of the employment contract is to arrive at work every scheduled workday, on time, and ready to focus on your work. Your personal problems should not interfere with work. More ...
Self-Esteem and Success
A person with high self-esteem believes that they are a worthwhile and important person. A person with low self-esteem believes that others are better than them, and that they deserve to treated badly by others. More ...
Why to Avoid Flirting in the Workplace
What may be flirting to one person could be sexual harassment to another person. It's a fine line and there are no universal laws about flirting in the workplace. Therefore, it is up to individuals to gauge what is appropriate and what is not. To avoid overstepping boundaries in the workplace, here are a few simple tips employees should follow: More ...
Delivering Difficult Messages at Work
Feedback is essential to the professional development process. As you advance professionally, you will be placed in more situations in which you will need to give feedback to others. It's when a difficult message has to be given that many managers and leaders stumble. More ...
Boost Your Career With Networking
Whatever challenge you may be facing now, you are likely to need good connections with people willing to help you out. The bases of such connections are trust and respect and can only be earned over time. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
The Fastest Gun Rule
No matter how fast you can draw your gun, there is always someone faster. The same thing applies to you and any quality or talent that you excel at. More ...
When You Have to Say I'm Sorry
I've learned a lot of things about apologies over the years. Some of them I had to learn the hard way - at great personal cost. But I learned them, and I'm glad to share them. More ...
