Separating Personal Life and Job
Accepting employment is making a contract. The employer's part of the contract is to provide salary or hourly pay, plus benefits. Your part of the employment contract is to arrive at work every scheduled workday, on time, and ready to focus on your work. Your personal problems should not interfere with work. More ...
Five Ways to Create Job Security
Today's economic climate, that doesn't have to mean you have no job security. You can have a sense of job security, but it won't come from your employer. You must give it to yourself. Here's a proven five point strategy to ensure you have security in an uncertain job economy. More ...
People Skills - Complaining
If you're a chronic complainer, you're sabotaging yourself and your success at work. In this article, I explain how you can improve your outlook at work and improve your prospects for success. The first thing you need to do is get in touch with reality. More ...
What Not to Say to Customers
A problem can arise however when an employee who doesn't usually come into contact with customers meets a customer. You should never reveal inside information to a customer, or to anyone else outside the company. More ...
Techniques - Should You be a "Jack of all trades" or a Specialist?
In your own career, which is the best way to go? Should you be a jack of all trades or a specialist? In this article, you'll learn the advantages and disadvantages of each approach, and techniques to help you succeed in whichever path you take. More ...
Techniques - A Cluttered Desk
Some people mistakenly think having a cluttered desk will trick their boss into thinking they are keeping busy. Instead, a cluttered desk makes your boss think the following: You are disorganized, You are a procastinator, you have poor time management skills. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
How to Deal With Customers
Customers are the life blood of any business. Without a sufficient number of customers a business can't make a profit. If a business can't make a profit, they have no need for you as an employee. The short version of this is; no customers - no job. More ...
Stand Out At Work
Career development is not always about moving up in the organization. It's more about constantly improving yourself and getting the most out of your job and work life. Regardless of whether or not you are interested in promotion right now, you are interested in standing out at work. More ...
Dealing With Change at Work
Organizations today think they need to be constantly changing or they will perish. There's nothing wrong with new ideas. Business conditions are always changing. But here's the problem: 99 percent of all new ideas don't work. More ...
People Skills - Networking
The real difficulty in relating to fellow employees comes from differences in emotional maturity, intelligence, and level of dedication to the job. Emotionally immature people may not want to cooperate with you because they feel threatened. More ...
Dealing With Idiots at Work
Wouldn't it be wonderful if everyone could work together and cooperate to get the job done without any drama or conflict? In any organization with more than two people, that's just not going to happen. More ...
Beat the Time Bandits
We all have time bandits at work and at home. These are the people and things that block us from reaching our goals and getting through our daily To-Do lists. To beat the time bandits that steal our day, we must recognize who and what they are and take the lead in putting them away. More ...
