Stand Out At Work
Career development is not always about moving up in the organization. It's more about constantly improving yourself and getting the most out of your job and work life. Regardless of whether or not you are interested in promotion right now, you are interested in standing out at work. More ...
When You Have to Say I'm Sorry
I've learned a lot of things about apologies over the years. Some of them I had to learn the hard way - at great personal cost. But I learned them, and I'm glad to share them. More ...
Working For a Bad Boss
How to deal with a bad boss who has poor leadership skills, makes unreasonable demands, and has a bad temper. More ...
How To Beat Job Burnout
Have you or a member of your staff recently felt physically depleted? Have you felt helpless to make changes or to make a difference? Have you felt a sense of hopelessness or felt disillusioned? These are all symptoms of job burnout. More ...
Your Boss as Your Mentor
If you want to be successful at work, you need to hook up with someone who can guide through the company's methods of operation and advise you on the company's culture. A mentor is a wise and trusted counselor or teacher. More ...
Diversity in the Workforce
You may think an individual with a different race or national origin has peculiar or has strange habits. The first step toward getting the cooperation and assistance of your co-workers you need to Succeed at work is to accept others uniqueness and idiosyncrasies. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
Why to Avoid Flirting in the Workplace
What may be flirting to one person could be sexual harassment to another person. It's a fine line and there are no universal laws about flirting in the workplace. Therefore, it is up to individuals to gauge what is appropriate and what is not. To avoid overstepping boundaries in the workplace, here are a few simple tips employees should follow: More ...
Dealing With Idiots at Work
Wouldn't it be wonderful if everyone could work together and cooperate to get the job done without any drama or conflict? In any organization with more than two people, that's just not going to happen. More ...
What Not to Say to Customers
A problem can arise however when an employee who doesn't usually come into contact with customers meets a customer. You should never reveal inside information to a customer, or to anyone else outside the company. More ...
People Skills - Networking
The real difficulty in relating to fellow employees comes from differences in emotional maturity, intelligence, and level of dedication to the job. Emotionally immature people may not want to cooperate with you because they feel threatened. More ...
Techniques - A Cluttered Desk
Some people mistakenly think having a cluttered desk will trick their boss into thinking they are keeping busy. Instead, a cluttered desk makes your boss think the following: You are disorganized, You are a procastinator, you have poor time management skills. More ...
Micromanagers
Have you ever worked for a boss who had to watch your every move? Someone who scheduled countless meetings which involved dozens (or more) people? A manager who always seemed to want to do your job for you? More ...
