Time Management and Productivity
By using the techniques described here you'll be able to manage your time and be more productive at work. Not only will being more productive make you a more valuable employee, but at the end of each day it will give you the feeling that you made an important contribution to the company's mission. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
Delivering Difficult Messages at Work
Feedback is essential to the professional development process. As you advance professionally, you will be placed in more situations in which you will need to give feedback to others. It's when a difficult message has to be given that many managers and leaders stumble. More ...
People Skills - Working With Your Boss
Your boss is the most important individual to work with to achieve success at Work. The key to achieving success at Work is to Work around the idiosyncrasies of Your boss. More ...
Boost Your Career With Networking
Whatever challenge you may be facing now, you are likely to need good connections with people willing to help you out. The bases of such connections are trust and respect and can only be earned over time. More ...
Self-Esteem and Success
A person with high self-esteem believes that they are a worthwhile and important person. A person with low self-esteem believes that others are better than them, and that they deserve to treated badly by others. More ...
Separating Personal Life and Job
Accepting employment is making a contract. The employer's part of the contract is to provide salary or hourly pay, plus benefits. Your part of the employment contract is to arrive at work every scheduled workday, on time, and ready to focus on your work. Your personal problems should not interfere with work. More ...
Time Management
Wondering where the day has gone? Still not finished with work even though it's nine at night and you were supposed to go home at six? Here are some tips to help you manage your time better. More ...
Being a Professional
One major difference between a slacker and successful person is that the slacker is just there to put in the time and collect the paycheck, while the successful person presents themself as a professional. This article explains things you must do to be professional. More ...
Dealing With Change at Work
Organizations today think they need to be constantly changing or they will perish. There's nothing wrong with new ideas. Business conditions are always changing. But here's the problem: 99 percent of all new ideas don't work. More ...
How to Successfully Manage a Difficult or "Bully" Boss
If you've ever worked for someone who made your life a misery, how do you manage such a boss? Here are four key tips to help you navigate this tricky situation. More ...
People Skills - Dealing with New Ideas
Organizations today think they need to be constantly changing or they will perish. Corporate leaders worship at the alter of new ideas where the motto is, Any new idea is a good idea. You have to learn how to handle the chaotic work environment that results. More ...
How to Deal With Customers
Customers are the life blood of any business. Without a sufficient number of customers a business can't make a profit. If a business can't make a profit, they have no need for you as an employee. The short version of this is; no customers - no job. More ...
