When You Have to Say I'm Sorry
I've learned a lot of things about apologies over the years. Some of them I had to learn the hard way - at great personal cost. But I learned them, and I'm glad to share them. More ...
Coping with Difficult People
Difficult people have limited coping skills. Whatever their goal, the discovery over the years that a particular set of actions gets the results they desire has shaped their behavior. Changing our behavior and mindset is the key to coping with these folks. More ...
Five Strategies to Become a More Attractive Employee
If you feel you have veered off the professional development path, perhaps now is an ideal time to get back on track. After all, professional development is a catalyst in becoming a more attractive job candidate. More ...
Techniques - Personal Problems
Accepting employment is making a contract. The employer's part of the contract is to provide salary or hourly pay, plus benefits. Your part of the employment contract is to arrive at work every scheduled workday, on time, and ready to focus on your work. More ...
Time Management and Productivity
By using the techniques described here you'll be able to manage your time and be more productive at work. Not only will being more productive make you a more valuable employee, but at the end of each day it will give you the feeling that you made an important contribution to the company's mission. More ...
Meeting Assignment Requirements at Work
Most workers, when given an assignment, have a vision in their mind as to what the assignment requires and what the completed result will look like. Unfortunately, their vision is rarely the same vision that their boss had in mind when they made the assignment. More ...
How to Deal With Customers
Customers are the life blood of any business. Without a sufficient number of customers a business can't make a profit. If a business can't make a profit, they have no need for you as an employee. The short version of this is; no customers - no job. More ...
What Does it Mean to be Successful?
Life challenges us every day to develop our capabilities to the fullest. Life doesn't require us to always come out on top. It asks only that we do our best. More ...
Techniques - Get Ahead by Faking It
Are you working in a no stretch organization? To succeed at work, you need to stretch your capabilities. You need to perform tasks above your skill level, tasks you've never done before. In a no stretch organization, workers are assigned only tasks they've done before. More ...
What Not to Say to Customers
A problem can arise however when an employee who doesn't usually come into contact with customers meets a customer. You should never reveal inside information to a customer, or to anyone else outside the company. More ...
How Continuous Learning Increases Your Market Value
I remember back in the old days when you could just do your job and at the end of the work day go home and lay back until the next day. But today's labor market is just too competitive. You have to put in extra time advancing your skills and knowledge and increasing your value to the company. More ...
Questionnaire- Are You Burned Out at Work?
You were all enthusiastic about your job when you first started, but now that you've been there a while, the stress is starting to get to you. You arrive at work tired in the morning and you're exhausted all day. Work stress is spilling over into your home life and you're not sure you're in the right occupation. If this sounds like you, answer this short questionnaire to see if you're burned out at work. More ...
Delivering Difficult Messages at Work
Feedback is essential to the professional development process. As you advance professionally, you will be placed in more situations in which you will need to give feedback to others. It's when a difficult message has to be given that many managers and leaders stumble. More ...
