Beat the Time Bandits
We all have time bandits at work and at home. These are the people and things that block us from reaching our goals and getting through our daily To-Do lists. To beat the time bandits that steal our day, we must recognize who and what they are and take the lead in putting them away. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
How To Beat Job Burnout
Have you or a member of your staff recently felt physically depleted? Have you felt helpless to make changes or to make a difference? Have you felt a sense of hopelessness or felt disillusioned? These are all symptoms of job burnout. More ...
Being a Professional
One major difference between a slacker and successful person is that the slacker is just there to put in the time and collect the paycheck, while the successful person presents themself as a professional. This article explains things you must do to be professional. More ...
Be more successful - Create ME INC.
In our global economy, bright and brilliant people all over the world compete for
the same positions. Many are willing to work for commodity like prices. Developing your Me Inc. will brand yourself and create a distinctive value enabling you stand above your closest competitors. More ...
How to Excel in a Retail Job
A profession in retail is meaningful, reaches out to people and leaves a lasting impression. Excelling as a retail employee includes taking the role seriously, understanding what is expected and finding ways to support your team. More ...
How to be Prepared for the Challenges of Life
The path to success is never a straight line. Sometimes things don't go the way we planned it. Here are ways to be prepared for the inevitable challenges in lfe. More ...
Techniques - Get Ahead by Faking It
Are you working in a no stretch organization? To succeed at work, you need to stretch your capabilities. You need to perform tasks above your skill level, tasks you've never done before. In a no stretch organization, workers are assigned only tasks they've done before. More ...
Separating Personal Life and Job
Accepting employment is making a contract. The employer's part of the contract is to provide salary or hourly pay, plus benefits. Your part of the employment contract is to arrive at work every scheduled workday, on time, and ready to focus on your work. Your personal problems should not interfere with work. More ...
Techniques - Personal Problems
Accepting employment is making a contract. The employer's part of the contract is to provide salary or hourly pay, plus benefits. Your part of the employment contract is to arrive at work every scheduled workday, on time, and ready to focus on your work. More ...
Techniques - Should You be a "Jack of all trades" or a Specialist?
In your own career, which is the best way to go? Should you be a jack of all trades or a specialist? In this article, you'll learn the advantages and disadvantages of each approach, and techniques to help you succeed in whichever path you take. More ...
Gift Giving in the Workplace
One thing that can add to the stress of the holiday season is workplace gift giving. Giving a gift to a supervisor or manager sets up a conflict of interest and an ethics problem. In my opinion, holiday gifts should be given only to children. More ...
Dealing With Employee Insubordination
Do you have trouble dealing with employee insubordination? We believe the best way to handle this problem is to react immediately. But a systematic, unbiased approach is necessary to uphold an orderly work environment. More ...
