Maintaining a Positive Attitude
People like other people who have a positive attitude, Sometimes events contradict the positive attitude point of view, but the person with the positive attitude still believes, in the end, good will win out. More ...
How to Control Anxiety
If you are constantly worrying, feeling tense, or thinking negative or catastrophic things will happen, you may be struggling with anxiety. Fortunately, the right combination of lifestyle changes, cognitive approaches can help you to reduce the symptoms and overcome your anxiety. More ...
What Does it Mean to be Successful?
Life challenges us every day to develop our capabilities to the fullest. Life doesn't require us to always come out on top. It asks only that we do our best. More ...
Communicating With Your Boss
Your boss has a significant affect on your success and happiness at work, so it's crucial that you know how to communicate with them. Some bosses make themselves available and are easy to communicate with. Other bosses are unapproachable. More ...
Dealing With Idiots at Work
Wouldn't it be wonderful if everyone could work together and cooperate to get the job done without any drama or conflict? In any organization with more than two people, that's just not going to happen. More ...
How to Get Ahead at Work - Without Kissing Butt!
Most people think that if they kiss the bosses butt, the boss will like them and they will have a secure job with good advancement. Wrong! If you kiss the bosses butt, they may smile at you and talk nice to you, but in reality they're thinking you're weak and pitiful. More ...
Micromanagers
Have you ever worked for a boss who had to watch your every move? Someone who scheduled countless meetings which involved dozens (or more) people? A manager who always seemed to want to do your job for you? More ...
How to Deal With Customers
Customers are the life blood of any business. Without a sufficient number of customers a business can't make a profit. If a business can't make a profit, they have no need for you as an employee. The short version of this is; no customers - no job. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
Dealing With Employee Insubordination
Do you have trouble dealing with employee insubordination? We believe the best way to handle this problem is to react immediately. But a systematic, unbiased approach is necessary to uphold an orderly work environment. More ...
Gift Giving in the Workplace
One thing that can add to the stress of the holiday season is workplace gift giving. Giving a gift to a supervisor or manager sets up a conflict of interest and an ethics problem. In my opinion, holiday gifts should be given only to children. More ...
Use the Power of a Negative Attitude to Get Ahead
Most books on success tell you how you can change to be successful. This book shows you that you already have unique attributes that we can leverage to gain an unfair advantage. More ...
How to Successfully Manage a Difficult or "Bully" Boss
If you've ever worked for someone who made your life a misery, how do you manage such a boss? Here are four key tips to help you navigate this tricky situation. More ...
