How to Deal With Customers
Customers are the life blood of any business. Without a sufficient number of customers a business can't make a profit. If a business can't make a profit, they have no need for you as an employee. The short version of this is; no customers - no job. More ...
Maintaining a Positive Attitude
People like other people who have a positive attitude, Sometimes events contradict the positive attitude point of view, but the person with the positive attitude still believes, in the end, good will win out. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
Meeting Assignment Requirements at Work
Most workers, when given an assignment, have a vision in their mind as to what the assignment requires and what the completed result will look like. Unfortunately, their vision is rarely the same vision that their boss had in mind when they made the assignment. More ...
How To Impress Your Boss Without Sucking Up
Everyone can spot someone who sucks up to their boss. The key to impressing your boss is to be able to do it without sucking up. Here's six tips to impress your boss without sucking up. More ...
Increasing Your Value to the Company
In these difficult economic times companies are looking for somebody's butt to kick out the door. When they look at you, will they see an expendable body, or an employee who is too valuable to let go? More ...
Techniques - Get Ahead by Faking It
Are you working in a no stretch organization? To succeed at work, you need to stretch your capabilities. You need to perform tasks above your skill level, tasks you've never done before. In a no stretch organization, workers are assigned only tasks they've done before. More ...
Stand Out At Work
Career development is not always about moving up in the organization. It's more about constantly improving yourself and getting the most out of your job and work life. Regardless of whether or not you are interested in promotion right now, you are interested in standing out at work. More ...
Dealing With Idiots at Work
Wouldn't it be wonderful if everyone could work together and cooperate to get the job done without any drama or conflict? In any organization with more than two people, that's just not going to happen. More ...
Make Your Boss Look Good
Your boss is the most important individual to work with to achieve success at work. Your boss is a unique individual that can get in a bad mood, make a bad decision, or exhibit imperfections just like anyone else. The key to achieving success at work is to Work around the idiosyncrasies of Your boss. More ...
Beat the Time Bandits
We all have time bandits at work and at home. These are the people and things that block us from reaching our goals and getting through our daily To-Do lists. To beat the time bandits that steal our day, we must recognize who and what they are and take the lead in putting them away. More ...
People Skills - Complaining
If you're a chronic complainer, you're sabotaging yourself and your success at work. In this article, I explain how you can improve your outlook at work and improve your prospects for success. The first thing you need to do is get in touch with reality. More ...
How Continuous Learning Increases Your Market Value
I remember back in the old days when you could just do your job and at the end of the work day go home and lay back until the next day. But today's labor market is just too competitive. You have to put in extra time advancing your skills and knowledge and increasing your value to the company. More ...
