Diversity in the Workforce
You may think an individual with a different race or national origin has peculiar or has strange habits. The first step toward getting the cooperation and assistance of your co-workers you need to Succeed at work is to accept others uniqueness and idiosyncrasies. More ...
When You Have to Say I'm Sorry
I've learned a lot of things about apologies over the years. Some of them I had to learn the hard way - at great personal cost. But I learned them, and I'm glad to share them. More ...
How To Impress Your Boss Without Sucking Up
Everyone can spot someone who sucks up to their boss. The key to impressing your boss is to be able to do it without sucking up. Here's six tips to impress your boss without sucking up. More ...
Five Ways to Create Job Security
Today's economic climate, that doesn't have to mean you have no job security. You can have a sense of job security, but it won't come from your employer. You must give it to yourself. Here's a proven five point strategy to ensure you have security in an uncertain job economy. More ...
Conflict and Politics at Work
If there's no conflict in the company where you work, enjoy it, it won't last. Wherever you have two or more people working together, sooner or later a squabble is going to breakout. Here's how to deal with conflict and politics at work. More ...
Dealing With Change at Work
Organizations today think they need to be constantly changing or they will perish. There's nothing wrong with new ideas. Business conditions are always changing. But here's the problem: 99 percent of all new ideas don't work. More ...
Micromanagers
Have you ever worked for a boss who had to watch your every move? Someone who scheduled countless meetings which involved dozens (or more) people? A manager who always seemed to want to do your job for you? More ...
Dealing With Stress at Work
You can't totally avoid stress. Stress is a normal part of life and work, but too much stress can actually cause health problems. Here's how to deal with too much stress at work. More ...
Increasing Your Value to the Company
In these difficult economic times companies are looking for somebody's butt to kick out the door. When they look at you, will they see an expendable body, or an employee who is too valuable to let go? More ...
How To Beat Job Burnout
Have you or a member of your staff recently felt physically depleted? Have you felt helpless to make changes or to make a difference? Have you felt a sense of hopelessness or felt disillusioned? These are all symptoms of job burnout. More ...
Separating Personal Life and Job
Accepting employment is making a contract. The employer's part of the contract is to provide salary or hourly pay, plus benefits. Your part of the employment contract is to arrive at work every scheduled workday, on time, and ready to focus on your work. Your personal problems should not interfere with work. More ...
Techniques - Get Ahead by Faking It
Are you working in a no stretch organization? To succeed at work, you need to stretch your capabilities. You need to perform tasks above your skill level, tasks you've never done before. In a no stretch organization, workers are assigned only tasks they've done before. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
