Success at Work
What Not to Say to Customers
A problem can arise however when an employee who doesn't usually come into contact with
customers meets a customer. You should never reveal inside information to a customer, or
to anyone else outside the company. More ...
People Skills - Networking
The real difficulty in relating to fellow employees comes from differences in emotional
maturity, intelligence, and level of dedication to the job. Emotionally immature people
may not want to cooperate with you because they feel threatened. More ...
Diversity in the Workforce
You may think an individual with a different race or national origin has peculiar or
has strange habits. The first step toward getting the cooperation and assistance of
your co-workers you need to Succeed at work is to accept others uniqueness and idiosyncrasies. More ...
Delivering Difficult Messages at Work
Feedback is essential to the professional development process. As you advance professionally,
you will be placed in more situations in which you will need to give feedback to others.
It's when a difficult message has to be given that many managers and leaders stumble. More ...
Working on a Team
In an organization, sometimes something comes up that doesn't fit within the definition
of any single department's operation. The tasks involved in these types of projects
cross department boundaries, so members of a special project team are selected. More ...
How to Deal With Customers
Customers are the life blood of any business. Without a sufficient number of customers a
business can't make a profit. If a business can't make a profit, they have no need for you
as an employee. The short version of this is; no customers - no job. More ...
Dealing With Employee Insubordination
Do you have trouble dealing with employee insubordination? We believe the best way to
handle this problem is to react immediately. But a systematic, unbiased approach is
necessary to uphold an orderly work environment. More ...
Networking is Not a Dirty Word
There are a multitude of areas where you need and use networking, from your job search to
giving back to your community; and you may already be networking without realizing it. Read
below to understand how networking works in everyday situations, and how to make it work for you. More ...
How to Get Ahead at Work - Without Kissing Butt!
Most people think that if they kiss the bosses butt, the boss will like them and they will
have a secure job with good advancement. Wrong! If you kiss the bosses butt, they may smile
at you and talk nice to you, but in reality they're thinking you're weak and pitiful. More ...
Techniques - Computer Literacy
It's hard to believe that there are people in today's workforce who don't know how to use a computer.
In today's society, being computer illiterate is equivalent to being functionally illiterate. More ...
Why to Avoid Flirting in the Workplace
What may be flirting to one person could be sexual harassment to another person. It's
a fine line and there are no universal laws about flirting in the workplace. Therefore,
it is up to individuals to gauge what is appropriate and what is not. To avoid overstepping
boundaries in the workplace, here are a few simple tips employees should follow: More ...
Your Boss as Your Mentor
If you want to be successful at work, you need to hook up with someone who can guide
through the company's methods of operation and advise you on the company's culture.
A mentor is a wise and trusted counselor or teacher. More ...