What Not to Say to Customers
A problem can arise however when an employee who doesn't usually come into contact with customers meets a customer. You should never reveal inside information to a customer, or to anyone else outside the company. More ...
When You Have to Say I'm Sorry
I've learned a lot of things about apologies over the years. Some of them I had to learn the hard way - at great personal cost. But I learned them, and I'm glad to share them. More ...
How to Deal With Customers
Customers are the life blood of any business. Without a sufficient number of customers a business can't make a profit. If a business can't make a profit, they have no need for you as an employee. The short version of this is; no customers - no job. More ...
How to Control Anxiety
If you are constantly worrying, feeling tense, or thinking negative or catastrophic things will happen, you may be struggling with anxiety. Fortunately, the right combination of lifestyle changes, cognitive approaches can help you to reduce the symptoms and overcome your anxiety. More ...
Five Career Killers You Must Avoid
Americans work habit of spending more hours working has been continuously increasing in the past few decades. Burnout is one of the guaranteed career killers in our society today. Here are some recommendations to avoid such condition to happen. More ...
40 Time Mastery Tips to Be in Control of Your Life
Time management is managing the time you have each day. Time mastery is deciding in advance what you want (goals), how you will set up your days, and then choosing the best ways to reach those goals. More ...
Increasing Your Value to the Company
In these difficult economic times companies are looking for somebody's butt to kick out the door. When they look at you, will they see an expendable body, or an employee who is too valuable to let go? More ...
Communicating With Your Boss
Your boss has a significant affect on your success and happiness at work, so it's crucial that you know how to communicate with them. Some bosses make themselves available and are easy to communicate with. Other bosses are unapproachable. More ...
Stand Out At Work
Career development is not always about moving up in the organization. It's more about constantly improving yourself and getting the most out of your job and work life. Regardless of whether or not you are interested in promotion right now, you are interested in standing out at work. More ...
Techniques - Should You be a "Jack of all trades" or a Specialist?
In your own career, which is the best way to go? Should you be a jack of all trades or a specialist? In this article, you'll learn the advantages and disadvantages of each approach, and techniques to help you succeed in whichever path you take. More ...
Techniques - Computer Literacy
It's hard to believe that there are people in today's workforce who don't know how to use a computer. In today's society, being computer illiterate is equivalent to being functionally illiterate. More ...
How To Impress Your Boss Without Sucking Up
Everyone can spot someone who sucks up to their boss. The key to impressing your boss is to be able to do it without sucking up. Here's six tips to impress your boss without sucking up. More ...
Techniques - Get Ahead by Faking It
Are you working in a no stretch organization? To succeed at work, you need to stretch your capabilities. You need to perform tasks above your skill level, tasks you've never done before. In a no stretch organization, workers are assigned only tasks they've done before. More ...
