Techniques - Should You be a "Jack of all trades" or a Specialist?
In your own career, which is the best way to go? Should you be a jack of all trades or a specialist? In this article, you'll learn the advantages and disadvantages of each approach, and techniques to help you succeed in whichever path you take. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
People Skills - Working With Your Boss
Your boss is the most important individual to work with to achieve success at Work. The key to achieving success at Work is to Work around the idiosyncrasies of Your boss. More ...
Your Boss as Your Mentor
If you want to be successful at work, you need to hook up with someone who can guide through the company's methods of operation and advise you on the company's culture. A mentor is a wise and trusted counselor or teacher. More ...
Techniques - Delegation
Proper delegation can make your team into a high performance machine. Poor delegation can result in mistakes, poor quality, and missed schedules. In this article, I'm going to reveal some powerful delegation techniques. More ...
Techniques - A Cluttered Desk
Some people mistakenly think having a cluttered desk will trick their boss into thinking they are keeping busy. Instead, a cluttered desk makes your boss think the following: You are disorganized, You are a procastinator, you have poor time management skills. More ...
Dealing With Change at Work
Organizations today think they need to be constantly changing or they will perish. There's nothing wrong with new ideas. Business conditions are always changing. But here's the problem: 99 percent of all new ideas don't work. More ...
How to Deal With Customers
Customers are the life blood of any business. Without a sufficient number of customers a business can't make a profit. If a business can't make a profit, they have no need for you as an employee. The short version of this is; no customers - no job. More ...
How to Control Anxiety
If you are constantly worrying, feeling tense, or thinking negative or catastrophic things will happen, you may be struggling with anxiety. Fortunately, the right combination of lifestyle changes, cognitive approaches can help you to reduce the symptoms and overcome your anxiety. More ...
Techniques - Computer Literacy
It's hard to believe that there are people in today's workforce who don't know how to use a computer. In today's society, being computer illiterate is equivalent to being functionally illiterate. More ...
Conflict and Politics at Work
If there's no conflict in the company where you work, enjoy it, it won't last. Wherever you have two or more people working together, sooner or later a squabble is going to breakout. Here's how to deal with conflict and politics at work. More ...
People Skills - Dealing with New Ideas
Organizations today think they need to be constantly changing or they will perish. Corporate leaders worship at the alter of new ideas where the motto is, Any new idea is a good idea. You have to learn how to handle the chaotic work environment that results. More ...
Dealing With Stress at Work
You can't totally avoid stress. Stress is a normal part of life and work, but too much stress can actually cause health problems. Here's how to deal with too much stress at work. More ...
