Working For a Bad Boss
How to deal with a bad boss who has poor leadership skills, makes unreasonable demands, and has a bad temper. More ...
How to Excel in a Retail Job
A profession in retail is meaningful, reaches out to people and leaves a lasting impression. Excelling as a retail employee includes taking the role seriously, understanding what is expected and finding ways to support your team. More ...
Get What You Want - Negotiating Skills for the Timid!
This article is written for those TIMID folk who want to feel more confident in the basic skills of negotiating. These are the skills I have learnt that have made all the difference in the world to my approach to asking for what I want. I figure there are plenty of people who would like to know these skills which, believe me, don't come naturally to some folk! More ...
Use the Power of a Negative Attitude to Get Ahead
Most books on success tell you how you can change to be successful. This book shows you that you already have unique attributes that we can leverage to gain an unfair advantage. More ...
How to Control Anxiety
If you are constantly worrying, feeling tense, or thinking negative or catastrophic things will happen, you may be struggling with anxiety. Fortunately, the right combination of lifestyle changes, cognitive approaches can help you to reduce the symptoms and overcome your anxiety. More ...
How to Handle an Irate Customer on the Phone
If you work in customer service or own a business, you will occasionally take calls from angry customers. The most important thing to do is stay calm. Make them feel listened to before you offer solutions. More ...
Gift Giving in the Workplace
One thing that can add to the stress of the holiday season is workplace gift giving. Giving a gift to a supervisor or manager sets up a conflict of interest and an ethics problem. In my opinion, holiday gifts should be given only to children. More ...
Coping with Difficult People
Difficult people have limited coping skills. Whatever their goal, the discovery over the years that a particular set of actions gets the results they desire has shaped their behavior. Changing our behavior and mindset is the key to coping with these folks. More ...
Stand Out At Work
Career development is not always about moving up in the organization. It's more about constantly improving yourself and getting the most out of your job and work life. Regardless of whether or not you are interested in promotion right now, you are interested in standing out at work. More ...
Dealing With Stress at Work
You can't totally avoid stress. Stress is a normal part of life and work, but too much stress can actually cause health problems. Here's how to deal with too much stress at work. More ...
People Skills - Working With Your Boss
Your boss is the most important individual to work with to achieve success at Work. The key to achieving success at Work is to Work around the idiosyncrasies of Your boss. More ...
Effective Networking For Professional Success
We are all "self-employed" now. Today there is absolutely no job security. We are living in an age of corporate downsizing, and freelance consultants, or self-employed workers are growing by the day. Networking is one skill you need to practice to get ahead and survive these uncertain times. More ...
When You Have to Say I'm Sorry
I've learned a lot of things about apologies over the years. Some of them I had to learn the hard way - at great personal cost. But I learned them, and I'm glad to share them. More ...
