WMIC (Windows Management Interface Command) is a command line tool that returns information about the system where it's run. To open a command line shell, at the bottom of the screen, left side of the taskbar, in the Windows search text box, type cmd. To learn your computers model, vendor, and serial number, type the command shown below at the command prompt.
wmic csproduct get name,vendor,identifyingNumber

Perfoming an online search with the name and vendor information provided will return loads of information allowing you to find upgrade, troubleshoot, or repair your computer.
More Windows Administration Information:
• Windows 2000 Security Overview
• Windows 10 New Storage View
• Hard Disk Management
• Disable Programs That Run at Startup on Windows 10
• How to Map a Network Folder in Windows 7
• Security Risks and Ways to Decrease Vulnerabilities in a 802.11b Wireless Environment
• Find Your WiFi Password on Windows 10
• A Handful of Useful Run Commands: calc, notepad, wordpad, voice recorder, control
• Windows 7 Tweaks
• Set the User's Profile Information
