WMIC (Windows Management Interface Command) is a command line tool that returns information about the system where it's run. To open a command line shell, at the bottom of the screen, left side of the taskbar, in the Windows search text box, type cmd. To learn your computers model, vendor, and serial number, type the command shown below at the command prompt.
wmic csproduct get name,vendor,identifyingNumber

Perfoming an online search with the name and vendor information provided will return loads of information allowing you to find upgrade, troubleshoot, or repair your computer.
More Windows Administration Information:
• How to Become a Microsoft MVP (Most Valuable Professional)
• Disable Unnecessary Background Apps
• Uncomplicated AD Object Management on a Remote Server Domain
• Environment variables in PowerShell
• Configure Windows 10 to Search Windows Only
• What is Hyper-V in Windows Server 2019?
• A Handful of Useful Run Commands: calc, notepad, wordpad, voice recorder, control
• The Different Types of Virtualization
• Cortana, Assistant or Spy?
• View a Brief List of Windows 10's Recent Problems
