Video - Microsoft Remote Desktop - Part One
This video by ImpartLabs is a tutorial that talks about Remote Desktop. With Remote Desktop you'll be able to take control over any computer you want to. It's similar to Remote Assistance and Net Meeting, the difference is with Remote Desktop both users will be able to view what's going on. More ...
View a Brief List of Windows 10's Recent Problems
Windows 10 Problem Report and the reliability history chart give you some information about your computer's problems without the overwhelming detail provided by other tools such as Event Viewer. More ...
Defend Your Business with a Firewall
A firewall is a piece of hardware or software that places a barrier between your network and the internet. It prevents outsiders from accessing your network and systems and delving into your confidential information or performing malicious acts. More ...
Windows PC Performance Troubleshooting and Optimisation
If your aging PC is running slow and you're considering getting a new one, this article explains how you can diagnose your performance problems, streamline and tune up. You'd be surprised just how much more you can get out of what you have. More ...
Uncomplicated AD Object Management on a Remote Server Domain
Windows Server comes tools known as MMC (Microsoft Management Consoles) for managing the active directory. With the Active Directory Users and Computers (ADUC) snap-in administrators can create, manage and delete user and computer accounts configured with the directory structure. More ...
Easy PC to PC Files and Settings Transfer Cable
The Belkin Easy Transfer Cable has you covered when it's time to migrate from a PC running an older version to a new computer running Windows 7. Your user accounts, Windows settings, files and folders, pictures and photos, MP3s, videos, program settings and data, and e-mail messages, settings, and contacts will all be transferred over to your new computer without a fuss. More ...
Disable Automatic Wireless Configuration in Windows 7
Windows provides two services that configure your PC to connect to a wireless network. WLAN AutoConfig and WWAN AutoConfig. Both services are started automatically when you start your PC. If you don't use a wireless network or mobile broadband, for security reasons you may want to disable these services. More ...
Computer Technician's Guide to Dealing with Customers
I've been in the technology industry for many years. I've worked as a bench technician and I've been the manager of an electronics engineering department. And I can tell you this - people are a lot more complicated to deal with than even the most advanced technology. More ...
How to Check Your PCs TPM
One of the requirements for Windows 11 is TPM version 2.0. If you have Windows 10 and you have TPM version 2.0 module, and it's enabled, then you can install and run Windows 11. More ...
Create a Windows 7 Disk Image Backup
A Disk Image is an exact copy of a disk. It includes the operating system, system settings, programs, and files, and everything required for Windows to run. You can use a disk image to restore your computer if your hard disk or your computer stops working. More ...
Recovering an Older Version of a File
The File History utility is used to recover older versions of a file. This feature is part of all backup programs, though it's often called Restore. The idea is to pluck an older version of a file from the backup archive. More ...
How to Setup a VPN Between Two Computers
A VPN establishes a secure path between a computer with public Internet access and a computer connected to a private network. This article show you how to set up a VPN. More ...
Choosing a Tape Drive
Tape drives remain the leading technology used by organizations for backup and archiving. How do you select a tape drive that satisfies your needs without blowing the budget? The following are just some of the main factors to consider. More ...
PC Technician's Guide to Providing Telephone Support
Troubleshooting PC problems over a telephone is a difficult task. Always keep complete support incident documentation. If you can't solve the problem, follow your company's escalation policy. If a problem is taking a long time to solve, try to work out a temporary work-around with the customer so that they can stay in business. By following the steps in this article you'll be able to provide successful telephone technical support. More ...
