Create a Windows 7 System Repair Disc
One of the most important things you should have with your PC is a System Repair Disc. A System Repair Disc can be used to restore your operating system in the event of a catastrophic failure. To create a System Repair Disc, open the Control Panel and, in the System and Security group, click on Backup and Restore. More ...
PC Technician's Guide to Providing Telephone Support
Troubleshooting PC problems over a telephone is a difficult task. Always keep complete support incident documentation. If you can't solve the problem, follow your company's escalation policy. If a problem is taking a long time to solve, try to work out a temporary work-around with the customer so that they can stay in business. By following the steps in this article you'll be able to provide successful telephone technical support. More ...
Create a Shortcut to Windows 10 Services Management Console
A technician may occasionally need to start, stop, or pause a service to manage a Windows system. For that purpose, a desktop shortcut to the Services Management Console might come in handy. More ...
Windows 10 Diagnostic Data Send to Microsoft
By default Windows 10 sends a generous amount of diagnostic information to Microsoft. If you are concerned privacy, you can configure the amount of information sent using the Feedback & Diagnostics page under Privacy Settings. More ...
Three Important Techniques for Securing a Wireless Network
If you have a wireless network at home or in the office, it is critical to have it secured. Wireless networks are prone to attacks from outsiders - perhaps even more so than with wired networks. This article shows how you can implement three techniques to secure a given wireless network. More ...
Understanding Windows 7 Security Center
Windows Security Center is a security tool that allows you to monitor the status of computer security settings and services. It also constantly monitors security settings, and informs via a pop-up notification if there is something wrong. In Windows 7 Microsoft renamed it as Action Center. More ...
How to Optimize Your Solid State Drive
Solid state drives or SSDs are replacing the slower, chunkier magnetic hard drives in the personal computers. SSDs function very differently from magnetic drives so it needs to be treated differently. More ...
Configure Vista's Data Execution Prevention
If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you that the programs execution has been blocked. By default DEP is set to protect only Windows operating system files. However, you can configure DEP to protect all programs on your computer. More ...
Kill The Messenger (Service)
All Windows versions install Messenger Service and turn it on by default. A program freely available from the Internet allows spammers to control the Messenger Service on hundreds of thousands of computers on the Web. More ...
Computer Technician's Guide to Electronics Disposal and Recycling
The United States alone creates about 3 million tons of electronics waste each year. Much of this electronics waste is sent to developing nations where primitive processing methods cause serious health and pollution problems. CompTIA considers the knowledge of how to properly dispose of old computer equipment, to be an important part of being a certified computer technician. More ...
FreeDOS
FreeDOS is a PC compatible Y2K compliant DOS that you can download from www.freedos.org. Microsoft should have made the expiration period much longer than 30 days. Maybe they want you to activate Windows XP before it crashes. More ...
Planning a Backup and Restoration of Files for Disaster Recovery
Planning a backup and restoration of files is the most important step to protect data from accidental loss in the event of data deletion or a hard disk failure. The backup copy can be used to restore lost or damaged data. More ...
How to Reset Windows 7 Password
I would like to think you're reading this article because you've forgotten your Windows 7 password, but we both know it's really because you want access to a computer you're not authorized to use. If the authorized user didn't bother to create a password reset disk, or if they hid it where you can't find it, you'll need to use a windows 7 password cracker tool. More ...
NTFS Permissions
NTFS Permissions is a file system feature that lets you set specify which files on your system can be accessed by which specific users, and what kind of access they have to each file. More ...
