A Day in the Life of a System Administrator
People interested in becoming a computer system administrator or those who are studying for the Microsoft Certified System Engineer (MCSE) exam might not know what a system administrator actually does. More ...
Configure Windows 10 to Search Windows Only
Unfortunately, by default Windows 10 taskbar Search is configured to Search the Web and Windows, which first connects to Microsoft's bing search engine and searches Microsoft's Windows Store. More ...
Cortana, Assistant or Spy?
Cortana records everything you do, every keystroke you enter, every syllable you speak. They claim it uses this information to make suggest links to news and web items that she thinks may be interesting to you. If you believe that, I've got a bridge I'd like to sell you. More ...
Disable Unnecessary Background Apps
A background app is a program that runs in the background. They take up memory space, using network bandwidth, and if you're using a portable device, drain your battery. More ...
How to Check Your PCs TPM
One of the requirements for Windows 11 is TPM version 2.0. If you have Windows 10 and you have TPM version 2.0 module, and it's enabled, then you can install and run Windows 11. More ...
PC Technician's Guide to Providing Telephone Support
Troubleshooting PC problems over a telephone is a difficult task. Always keep complete support incident documentation. If you can't solve the problem, follow your company's escalation policy. If a problem is taking a long time to solve, try to work out a temporary work-around with the customer so that they can stay in business. By following the steps in this article you'll be able to provide successful telephone technical support. More ...
Search for Text in Text Files
Getting Windows Folder Search function to reliably find text within a file is a real trick. There are several places within windows where you can configure search, but it never seems to do a reliable job. The solution is to use the simple batch file. More ...
PC Technician Certifications and Professional Organizations
PC Technician is projected to be among the fastest growing occupations over the 2008 - 2012 period. Entry Level PC Technicians earn $15 per hour on average, experienced PC Technician's earn $30 per hour on average. Many people work as PC Technicians without any formal training or certification. More ...
How to Optimize Your Solid State Drive
Solid state drives or SSDs are replacing the slower, chunkier magnetic hard drives in the personal computers. SSDs function very differently from magnetic drives so it needs to be treated differently. More ...
CompTIA Security+ Made Easy
As computers gain complexity, so do the malicious attacks used to beat the security systems built to guard those systems. Government employees working in IT are expected to complete the Security+ exam. Many non-government companies are also requiring their employees to receive certification. More ...
How to Share a Printer
Network printers are available to anyone on that same network. If you have a printer connected directly to your PC rather than the network, and your PC is on network, you can also share that printer with anyone on the same network. More ...
PC Technician's Software Copyright Responsibilities
As a PC Technician, working on other people's computers, you'll be in a position to encounter illegally copied software. For example, maybe you need to re-install a customer's operating system or application software and you find that the customer is using an illegal copy. What do you do? Do you go ahead and install the illegal software? More ...
WSH to Master Your Computer
With Windows 2000 and higher, Microsoft included a program called Windows Scripting Host (WSH) that allows scripts to be run on a computer outside of a webpage. In effect, DOS batch files have returned, except scripts are multi-tasking and have a lot more power. More ...
Video Tutorial 3 - The Windows 7 Backup and Restore Utility
This is a series of tutorials about how to use Windows 7 Backup and Restore Utility. In Tutorial 1 you learned how to perform a backup. In Tutorial 2 you learned how to recover files from a backup. In this Tutorial You'll learn how to restore your PC from a system image. More ...
