Check Your Version of PowerShell
PowerShell is Windows replacement for the DOs CMD shell. To check your version of PowerShell, click on the top Windows PowerShell icon, and next to the prompt, type the command shown in this article. More ...
Introduction to DOS
The first PCs didn't use the Windows Operating System, they used DOS. DOS has an interface where the user types text commands. The DOS interface is still available in Windows Vista, and is still used regularly by the most skilled system administrators. More ...
Turn Off Windows XP Service Pack 2 Firewall
If your PC is running Windows XP Service Pack 2, the first thing you need to do is turn off the firewall. Why? Because a serious firewall blocks unwanted inbound and OUTBOUND connections. SP2's firewall does not block unwanted outbound connections. More ...
PC Technician Certifications and Professional Organizations
PC Technician is projected to be among the fastest growing occupations over the 2008 - 2012 period. Entry Level PC Technicians earn $15 per hour on average, experienced PC Technician's earn $30 per hour on average. Many people work as PC Technicians without any formal training or certification. More ...
Windows 10 Diagnostic Data Send to Microsoft
By default Windows 10 sends a generous amount of diagnostic information to Microsoft. If you are concerned privacy, you can configure the amount of information sent using the Feedback & Diagnostics page under Privacy Settings. More ...
Create a Windows 7 System Repair Disc
One of the most important things you should have with your PC is a System Repair Disc. A System Repair Disc can be used to restore your operating system in the event of a catastrophic failure. To create a System Repair Disc, open the Control Panel and, in the System and Security group, click on Backup and Restore. More ...
Search for Text in Text Files
Getting Windows Folder Search function to reliably find text within a file is a real trick. There are several places within windows where you can configure search, but it never seems to do a reliable job. The solution is to use the simple batch file. More ...
Is Your Critical PC Data Adequately Protected From Disaster?
For small businesses or home users protecting and managing disaster scenarios merge the three industrial IT fields of Disaster Recovery, High Availability and Backup. Using best practice from industry and modern desktop PC's with sophisticated hardware and software it's amazing just how much we can do. More ...
Installing a Network Printer on Windows XP and Vista
Summary of steps to install a network printer. I've tried to include what is necessary without writing a whole book about a 5 minute procedure. More ...
FreeDOS
FreeDOS is a PC compatible Y2K compliant DOS that you can download from www.freedos.org. Microsoft should have made the expiration period much longer than 30 days. Maybe they want you to activate Windows XP before it crashes. More ...
Kill The Messenger (Service)
All Windows versions install Messenger Service and turn it on by default. A program freely available from the Internet allows spammers to control the Messenger Service on hundreds of thousands of computers on the Web. More ...
Uncomplicated AD Object Management on a Remote Server Domain
Windows Server comes tools known as MMC (Microsoft Management Consoles) for managing the active directory. With the Active Directory Users and Computers (ADUC) snap-in administrators can create, manage and delete user and computer accounts configured with the directory structure. More ...
NTFS Permissions
NTFS Permissions is a file system feature that lets you set specify which files on your system can be accessed by which specific users, and what kind of access they have to each file. More ...
PC Technician's Guide to Providing Telephone Support
Troubleshooting PC problems over a telephone is a difficult task. Always keep complete support incident documentation. If you can't solve the problem, follow your company's escalation policy. If a problem is taking a long time to solve, try to work out a temporary work-around with the customer so that they can stay in business. By following the steps in this article you'll be able to provide successful telephone technical support. More ...
