Microsoft Licensing Explained
If any of you have tried to figure out Microsoft's licensing laws you know how frustrating and confusing it is. I have written a brief explanation below covering Windows XP, Vista and Server 2003. More ...
Choosing a Tape Drive
Tape drives remain the leading technology used by organizations for backup and archiving. How do you select a tape drive that satisfies your needs without blowing the budget? The following are just some of the main factors to consider. More ...
Script to Display the Processes Running on a Computer
Processes are the programs or tasks running on a computer. The most common way to view the processes is with Task Manager. To get a quick list you could use a script. Below is a script that displays the processes running on a computer. More ...
What Are Windows Server Containers?
Containers have had a large impact in IT organizations. You may be wondering why someone would want to use containers in Windows Server 2019. They're just virtual machines (VMs), right? Well, not exactly. Containers don't expose the hardware or the operating system. More ...
What is Windows Aero and Mouse Gestures?
Aero is Microsoft's new gimmicky graphical user interface for Windows Visa and Windows 7. Its main feature is the translucent glassy window borders, allowing background objects to be visible through them. Another feature of Aero is mouse gestures. The mouse gestures are Snap, Shake, and Peek. More ...
Use Free Autoruns Utility to Disable Unnecessary Startup Programs
Stopping unnecessary programs from starting makes Windows boot faster and frees up system resources. Microsoft sysinternals free Autoruns utility shows you what programs are configured to start at system bootup or login. More ...
Script to Print a Directory File List
There are many low cost and free applications that will print a directory file list. Some people use the DOS prompt or a DOS batch file. In this article, I'm going to give you another method, a small VBScript to run with the Windows Scripting Host. More ...
Use the HOSTS File to Block Web Sites
When you type a domain name into your Web browser, Internet Protocol contacts a computer that is a domain name server to look up the IP address of the Web site. In the early days, the Internet didn't need domain name servers. More ...
Command Line to Get Computers Model, Vendor, and Serial Number
WMIC (Windows Management Interface Command) is a command line tool that returns information about your syste. To learn your computers model, vendor, and serial number, type wmic csproduct get name,vendor,identifyingNumber at a command prompt. More ...
PC Technician's Guide to Providing Telephone Support
Troubleshooting PC problems over a telephone is a difficult task. Always keep complete support incident documentation. If you can't solve the problem, follow your company's escalation policy. If a problem is taking a long time to solve, try to work out a temporary work-around with the customer so that they can stay in business. By following the steps in this article you'll be able to provide successful telephone technical support. More ...
Disable Automatic Wireless Configuration in Windows 7
Windows provides two services that configure your PC to connect to a wireless network. WLAN AutoConfig and WWAN AutoConfig. Both services are started automatically when you start your PC. If you don't use a wireless network or mobile broadband, for security reasons you may want to disable these services. More ...
Set the User's Profile Information
A user profile is a collection of settings for a user account. It is stored in the user's folder. It contains the account's settings and preferences along with the user's home directory in a subfolder called Documents. More ...
What Is Virtualization and What Are the Benefits?
The term virtualization most commonly refers to server virtualization - running multiple operating systems on a single physical computer. While most computers only have one installed operating system, server virtualization software allows a computer to run several operating systems. More ...
Windows 2000 Security Overview
Computer network security is a large topic. You can't configure strong security if you don't have a top-down overview of the security features available and how to configure them. More ...
