Kill The Messenger (Service)
All Windows versions install Messenger Service and turn it on by default. A program freely available from the Internet allows spammers to control the Messenger Service on hundreds of thousands of computers on the Web. More ...
PC Technician's Guide to Providing Telephone Support
Troubleshooting PC problems over a telephone is a difficult task. Always keep complete support incident documentation. If you can't solve the problem, follow your company's escalation policy. If a problem is taking a long time to solve, try to work out a temporary work-around with the customer so that they can stay in business. By following the steps in this article you'll be able to provide successful telephone technical support. More ...
How to Share a Printer
Network printers are available to anyone on that same network. If you have a printer connected directly to your PC rather than the network, and your PC is on network, you can also share that printer with anyone on the same network. More ...
Command Line to Get Computer's Numner of CPU Cores
WMIC (Windows Management Interface Command) is a command line tool that returns information about your syste. To learn your computer's numner of CPU cores, type wmic cpu get deviceid,numberofcores,numberoflogicalprocessors at a command prompt. More ...
Installing a Network Printer on Windows XP and Vista
Summary of steps to install a network printer. I've tried to include what is necessary without writing a whole book about a 5 minute procedure. More ...
Installing a Local Printer on Windows Vista
Installing a local printer, especially a USB printer, is a non-issue on Windows Vista. You connect it, turn it on, and Vista automatically installs it. But if you have a less common printer, an older printer, or if you've previously removed the printer and want to add it again, you may need to use the Printer Wizard. More ...
Introduction to Windows PowerShell
PowerShell is a more powerful replacement for the command shell. this article explains how to run PowerShell and how to create and run PowerShell scripts. More ...
Uncomplicated AD Object Management on a Remote Server Domain
Windows Server comes tools known as MMC (Microsoft Management Consoles) for managing the active directory. With the Active Directory Users and Computers (ADUC) snap-in administrators can create, manage and delete user and computer accounts configured with the directory structure. More ...
The Windows 7 Backup and Restore Utility
This is about how to use Windows 7 Backup and Restore Utility. In this Tutorial You'll learn how to recover files from a backup. More ...
PC Technician's Software Copyright Responsibilities
As a PC Technician, working on other people's computers, you'll be in a position to encounter illegally copied software. For example, maybe you need to re-install a customer's operating system or application software and you find that the customer is using an illegal copy. What do you do? Do you go ahead and install the illegal software? More ...
Check Your Version of PowerShell
PowerShell is Windows replacement for the DOs CMD shell. To check your version of PowerShell, click on the top Windows PowerShell icon, and next to the prompt, type the command shown in this article. More ...
DOS Switches and Wild Cards
DOS (Disk Operating System) is an interface that a system administrator can use to perform tasks and configure the system by typing text commands. There are many commands available with the DOS command line interface, most of them feature switches, and wild cards which make them very powerful. More ...
Make Windows 10 File Explorer Open to This PC instead of Quick Access
When you open Windows 10 File Explorer, it defaults to Quick Access. If, like me, you prefer to have File Explorer open to This PC or an actual Computer folder, then you can configure it to do so in the Folder Options dialog box. More ...
Disable Programs That Run at Startup on Windows 10
Some programs start at the same time you start your computer. This can cause your computer to start slower, and because these pre-loaded programs stake out a portion of memory, they can cause your computer to run slower too. More ...
