Windows Server 2003 Active Directory and Network Infrastructure
Windows Active Directory is a centralized database that stores the collection of information about all the resources available on the Windows domain. Active Directory enables administrators to manage the network resources
in an easy way. More ...
How to Share a Printer
Network printers are available to anyone on that same network. If you have a printer connected directly to your PC rather than the network, and your PC is on network, you can also share that printer with anyone on the same network. More ...
PC Technician's Software Copyright Responsibilities
As a PC Technician, working on other people's computers, you'll be in a position to encounter illegally copied software. For example, maybe you need to re-install a customer's operating system or application software and you find that the customer is using an illegal copy. What do you do? Do you go ahead and install the illegal software? More ...
PC Technician's Guide to Providing Telephone Support
Troubleshooting PC problems over a telephone is a difficult task. Always keep complete support incident documentation. If you can't solve the problem, follow your company's escalation policy. If a problem is taking a long time to solve, try to work out a temporary work-around with the customer so that they can stay in business. By following the steps in this article you'll be able to provide successful telephone technical support. More ...
Firewall Rules
Firewall rules allow or block a program through the firewall on your Windows PC. Windows presets a bunch of firewall rules, you create firewall rules, and programs can create rules when they're installed. To view the list of firewall rules, follow these steps. More ...
PowerShell Script to Show Last 5 Errors in Event Log
The Windows System eventlog is one of the most powerful components of the operating system because it keeps a log of everything that happens. Here I provide a powershell script to display the last 5 error entries in the log. More ...
Introduction to DOS
The first PCs didn't use the Windows Operating System, they used DOS. DOS has an interface where the user types text commands. The DOS interface is still available in Windows Vista, and is still used regularly by the most skilled system administrators. More ...
Create a Shortcut to Windows 10 Services Management Console
A technician may occasionally need to start, stop, or pause a service to manage a Windows system. For that purpose, a desktop shortcut to the Services Management Console might come in handy. More ...
The Windows 7 Backup and Restore Utility
This is about how to use Windows 7 Backup and Restore Utility. In this Tutorial You'll learn how to recover files from a backup. More ...
Configure Windows 10 to Search Windows Only
Unfortunately, by default Windows 10 taskbar Search is configured to Search the Web and Windows, which first connects to Microsoft's bing search engine and searches Microsoft's Windows Store. More ...
Kill The Messenger (Service)
All Windows versions install Messenger Service and turn it on by default. A program freely available from the Internet allows spammers to control the Messenger Service on hundreds of thousands of computers on the Web. More ...
Uninstall OneNote from Windows 10
Windows 10 comes with many pre-installed apps to sucker you into Microsoft's revenue stream generating OneDrive cloud storage. One of those is OneNote. Here's how to uninstall OneNote. More ...
A Brief Introduction to 3D Printing
Previously, the only ways to create 3D objects was casting and molding. 3D printing involves creating an object by laying down layer over layer of material, building the object from the bottom up. 3d printing is great for rapid prototyping. 3d printing is also a great way for a home artist to express their creativity. More ...
Video - Microsoft Remote Desktop - Part One
This video by ImpartLabs is a tutorial that talks about Remote Desktop. With Remote Desktop you'll be able to take control over any computer you want to. It's similar to Remote Assistance and Net Meeting, the difference is with Remote Desktop both users will be able to view what's going on. More ...
