Configure Windows 10 to Search Windows Only
Unfortunately, by default Windows 10 taskbar Search is configured to Search the Web and Windows, which first connects to Microsoft's bing search engine and searches Microsoft's Windows Store. More ...
Windows 10 Diagnostic Data Send to Microsoft
By default Windows 10 sends a generous amount of diagnostic information to Microsoft. If you are concerned privacy, you can configure the amount of information sent using the Feedback & Diagnostics page under Privacy Settings. More ...
Windows Event Logs for Maintaining or Troubleshooting Your PC
Your PC keeps logs of everything that happens. You can use the information in these logs to help maintain and troubleshoot and your PC. More ...
Command Line to Get Computer's Numner of CPU Cores
WMIC (Windows Management Interface Command) is a command line tool that returns information about your syste. To learn your computer's numner of CPU cores, type wmic cpu get deviceid,numberofcores,numberoflogicalprocessors at a command prompt. More ...
Planning a Backup and Restoration of Files for Disaster Recovery
Planning a backup and restoration of files is the most important step to protect data from accidental loss in the event of data deletion or a hard disk failure. The backup copy can be used to restore lost or damaged data. More ...
Retrieving Information from Computers Belonging to an Active Directory OU
This PowerShell script queries a particular Organizational Unit (OU) in your Active Directory for a list of computers. It will then use WMI to query various properties of those computers and output it into table format. More ...
PC Technician's Software Copyright Responsibilities
As a PC Technician, working on other people's computers, you'll be in a position to encounter illegally copied software. For example, maybe you need to re-install a customer's operating system or application software and you find that the customer is using an illegal copy. What do you do? Do you go ahead and install the illegal software? More ...
Computer Technician's Guide to Dealing with Customers
I've been in the technology industry for many years. I've worked as a bench technician and I've been the manager of an electronics engineering department. And I can tell you this - people are a lot more complicated to deal with than even the most advanced technology. More ...
Use Windows 10 File History Option to Backup Your Personal Files
In Window 10 ,File History regularly backs up versions of your files in the Documents, Music, Pictures, Videos, and Desktop folders and the OneDrive files available offline on your PC. If the originals are lost, damaged, or deleted, you can use File History to restore them. More ...
How to Change Process Priorities in Windows Task Manager
In modern systems, many processes can run simultaneously. When an application is running, it's consuming system resources such as processor cycles. Sometimes, you may want to adjust a processes priority. More ...
The Security and Maintenance of Messages in Outlook Express
Outlook Express includes several tools that protect the unauthorized users from accessing the electronic data, thereby increasing the privacy and integrity of the e-mail messages. More ...
Font Basics
There are two basic kinds of fonts, bitmapped fonts and scalable fonts. Bitmapped fonts are constructed as a pattern of dots. Bitmapped fonts can be enlarged, but this produces jagged looking type. More ...
PC Technician's Guide to Providing Telephone Support
Troubleshooting PC problems over a telephone is a difficult task. Always keep complete support incident documentation. If you can't solve the problem, follow your company's escalation policy. If a problem is taking a long time to solve, try to work out a temporary work-around with the customer so that they can stay in business. By following the steps in this article you'll be able to provide successful telephone technical support. More ...
What is the difference between MSI and EXE Installations?
There is no standard for EXE installations, various vendors of setup authoring tools like InstallShield and Wise Studio have created their own rules and guidelines. MSI packages are created in compliance with the standard defined by the Microsoft Windows Installer technology. More ...
