Video - Using the Problem Steps Recorder Tool
Problem Steps Recorder allows users to record the steps they're performing that are causing the problem. The steps are saved as screen shots in a file can be emailed to help desk personnel who can open the file in Internet Explorer and use it to help troubleshoot the user's problem. More ...
The System Information utility
The System Information utility provides a Tools menu, that gives you quick access to Windows Systems Tools such as Disk Cleanup and Dr. Watson so you can troubleshoot your system. More ...
How To Fix Peer Name Resolution Protocol Service Errors
PNRP (Peer Name Resolution Protocol)is a name resolution protocol allowing hosts to publish their peer names and corresponding IPv6 addresses and other optional information. Other hosts can then establish peer-to-peer connections. More ...
When Pesky Programs Won't Go Away
During installation a program copies files to the applications folder, the Windows folder, and creates entries in the registry. The problem is that when you uninstall a program, it may leave behind pieces of itself and entries in the registry. More ...
How to Fix Rundll32.exe Errors
Rundll32.exe is an executable file responsible for running DLL (Dynamic Link Library) files. DLL files are components of applications, but sometimes spyware uses the name rundll32.exe and runs from a different directory in order to disguise itself. More ...
How to Fix KERNEL_MODE_EXCEPTION_NOT_HANDLED Error
Stop errors, or blue screen of death (BSOD) errors, occur when a serious problem causes your system to shut down or restart unexpectedly. The most common cause of BSOD errors is a device driver problem. More ...
How to Troubleshoot the Video Driver
A video driver is the software that links the operating system to a particular mother board video circuit or display adapter (video card). To troubleshoot the video driver, first locate the video circuit in Device Manager. More ...
Understanding the boot.ini File
Understanding each step in the boot process is important for troubleshooting Windows startup problems. Boot.ini is one of the first files to come into play in the boot process, therefore it's important to know how to edit, or should it become necessary, to replace the boot.ini file. More ...
Troubleshooting Broadband Cable Modem Problems
If you've been accessing the Internet through a broadband cable modem but now you can't connect, this guide provides some troubleshooting tips. More ...
Computer Repair with Diagnostic Flowcharts
Computer Repair with Diagnostic Flowcharts presents a visual expert system for diagnosing component failure Following a structured approach to troubleshooting hardware reduces the false diagnoses and parts wastage. More ...
How to Troubleshoot Your Computer's Keyboard
A computer's keyboard is a mechanical device, and a cheaply constructed mechanical device at that. The problem with mechanical devices is that they wear out and/or get dirty and stop working properly. In this article, I provide some information about how to troubleshoot a keyboard that's not working properly, or not working at all. More ...
A Thorough Guide to Fixing That Printer That is Not Working
Most PC users are dependent on printers to create important documents, as a result, a malfunctioning printer can cause all sorts of problems. However, you can repair your printer with relative ease if you follow a few simple steps. More ...
