Troubleshoot With Reliability Monitor
Windows Reliability Monitor, available in Windows 7 and Vista, is a built-in utility that analyzes your PC's event logs and provides a graphical display. If you click on an x, a list of the events related to the error will appear in the details box at the bottom of the page. More ...
How to Fix RpcRtRemote.dll Errors
RpcRtRemote.dll initializes Windows update components. So, why are people having problems with this file if it serves a very simple purpose? If the computer couldn't access it, it'd be impossible to complete the installation of update packages. More ...
How to Repair Low Memory Errors
A low memory error is a reflection of low memory problems with RAM or Virtual memory. Often, this error can be easily reversed by freeing up memory for your system's use. This article will show you to speed up your memory with just a few clicks. More ...
Run Old Programs in Windows Vista
Every time Microsoft releases a new version of the Windows operating system, a whole slew of old programs stop working. By using the Program Compatibility Wizard or by manually setting a programs Compatibility properties, you might be able to run programs written for previous versions of Windows. More ...
Video - Using the Problem Steps Recorder Tool
Problem Steps Recorder allows users to record the steps they're performing that are causing the problem. The steps are saved as screen shots in a file can be emailed to help desk personnel who can open the file in Internet Explorer and use it to help troubleshoot the user's problem. More ...
How To Troubleshoot Your Computer Hardware
The process of troubleshooting your computer involves taking logical steps; identifying the problem, finding the cause of that problem, determining the solution, executing that solution, and testing that solution to see if it solves your problem. More ...
What Should be in a PC Technician?s Tool Kit?
If you're a computer enthusiast or an aspiring PC Technician, maybe you're wondering exactly what items you need to create a PC Technician?s toolkit. The toolbox itself should be a medium sized plastic toolbox. To fill the toolbox, start collecting the items listed below. More ...
Troubleshoot Windows 7 with Problem Steps Recorder
You may not be able get help desk personnel to come to your assistance if you have to leave your desk. The Windows 7 Problem Steps Recorder (PSR) records your problem by capturing screen shots as you move and click with the mouse. You can then send the recorded results to
the help desk. More ...
How to Troubleshoot a Document Scanner
When toubleshooting a scanner, first check the obvious. Then make sure the scanner iinitialized properly. The make sure the PC recognized the scanner. More ...
Fix CD Writer Buffer Underrun Errors
You patiently wait 20 minutes while your CD Writer has written 300 of 600 MB to a CD-R. Suddenly the buffer underrun error message appears, ending your recording session and wasting your time and a CD-R disc. More ...
Video - Common Laptop Problems
In this video Dave Andrews talks about common laptop problems. One of the most common laptop problems is overheating. Another common problem with laptops is the battery. Another common problem is the LCD screen. More ...
Get Remote Technical Assistance
The Remote Assistance feature in Windows XP allows a support technician to connect to your computer over your local network or the Internet and see what you see on your computer screen and to use their keyboard and mouse to troubleshoot your computer. More ...

