Troubleshoot Windows 7 with Problem Steps Recorder
You may not be able get help desk personnel to come to your assistance if you have to leave your desk. The Windows 7 Problem Steps Recorder (PSR) records your problem by capturing screen shots as you move and click with the mouse. You can then send the recorded results to
the help desk. More ...
Computer Repair with Diagnostic Flowcharts
This book provides a unique visual approach to troubleshooting PC hardware problems. The seventeen diagnostic flowcharts at the core of this book are intended for the intermediate to advanced hobbyist, or the beginning technician. More ...
What's With All Those Error Messages?
Your software application pops up an error message with some cryptic message like Unexpected Application Error, General Protection Fault or Illegal Operation. You don't have a clue as to what the message means. Illegal Operation! What did you do wrong? More ...
How To Fix pnrpsvc.dll Error
The pnrpsvc.dll provides Peer Name Resolution Protocol service, which enables serverless peer-to-peer programs to communicate with each other across a network. Here's how To Fix pnrpsvc.dll Error. More ...
Why Don't I Get Sound From My PC?
Don't get sound from your PC? Here are the troubleshooting steps to find out why you're not getting any sound. You may need the original driver disks that came with the separate sound card or motherboard with integrated sound. If you don't have the disks, look for the drivers on the Manufacturer's web site. More ...
MSCORSVW.EXE Hogging CPU resources?
Your computer suddenly starts running slowly without you doing anything. You check Task Manager and find that one file, mscorsvw.exe, is Hogging CPU resources. This is actually a Microsoft program that optimizes your PC. More ...
How To Troubleshoot Your Computer Hardware
The process of troubleshooting your computer involves taking logical steps; identifying the problem, finding the cause of that problem, determining the solution, executing that solution, and testing that solution to see if it solves your problem. More ...
Undoing a Windows Update
Sometimes a Windows Update causes problems. If the problems are severe, you can roll back an update from safe mode or when using the Windows Recovery Environment. But often you can undo the upate from within Windows. Here's how. More ...
Buffer Underrun and Overrun Scenarios
This is not a how-to article about fixing buffer underrun and buffer overrun errors, but a basic description of what a buffer is, why we need buffers, and what causes buffer underrun and buffer overrun. More ...
How to Resolve Windows 7 BOOTMGR Missing Error
BOOTMGR is missing error occurs when Windows is corrupted Windows or it is trying to boot from a wrongly configured or improperly connected hard drive. More ...
Your Computer Can't Keep Time
If your CMOS battery is dead, your computer will not be able to retain the date and time. The computer will also lose any custom settings, for example, the boot sequence. If you set a password in CMOS, you may be locked out of the computer. More ...
Video - Using the Problem Steps Recorder Tool
Problem Steps Recorder allows users to record the steps they're performing that are causing the problem. The steps are saved as screen shots in a file can be emailed to help desk personnel who can open the file in Internet Explorer and use it to help troubleshoot the user's problem. More ...
