Get Remote Technical Assistance
The Remote Assistance feature in Windows XP allows a support technician to connect to your computer over your local network or the Internet and see what you see on your computer screen and to use their keyboard and mouse to troubleshoot your computer. More ...
How to Fix CD-ROM Redirector Error
Mscdexnt is a CD-ROM redirector that allows the CD-ROM to access from MS-DOS. It is also one of the core system files. It requires loading the right CD-ROM driver, normally from CONFIG.SYS. More ...
What Should be in a PC Technician?s Tool Kit?
If you're a computer enthusiast or an aspiring PC Technician, maybe you're wondering exactly what items you need to create a PC Technician?s toolkit. The toolbox itself should be a medium sized plastic toolbox. To fill the toolbox, start collecting the items listed below. More ...
How to Fix propsys.dll Error
Propsys.dll is a core Windows operating system file that handles Office Document Properties. If Propsys.dll is missing, corrupt, or not properly registered in the Windows registry database, it will cause a system error. More ...
How to Fix RpcRtRemote.dll Errors
RpcRtRemote.dll initializes Windows update components. So, why are people having problems with this file if it serves a very simple purpose? If the computer couldn't access it, it'd be impossible to complete the installation of update packages. More ...
How to Create a Vista Boot Disk
Hard disks formatted with NTFS have built-in security features that prevent using a boot disk to access their files. The boot disk for Windows Vista is actually the Windows installation disc. If Vista won't start, you can use the installation disc as a boot disc. More ...
Stop Windows Freezing and System Lockups
Windows freezing up is one of the most frustrating problems that you can experience while using your PC. this article will help you track down the cause of the unexpected Windows freezing. More ...
Hard Drive Does Not Boot
When your computer does not boot, the first thing a technician must ask is; what do you mean by "it won't boot"? Many times the problem is simply that the user doesn't have their monitor turned on, or they left a floppy in the drive. More ...
Fix System Information "Can?t Collect Information" Error
The System Information utility is an interface to the Windows Management Instrumentation (WMI) service. If you recieve the error message: Can't Collect Information, it means either the WMI service is not running, or a problem is preventing the WMI service from collecting information. More ...
Windows 10 Built-in Memory Diagnostic Tool
If your computer keeps crashing, freezing, or randomly rebooting, one likely cause could be a bad memory chip. Here's how to use Windows built-in memory diagnostic tool. More ...
Diagnose a PC's Multimedia Functions
The DirectX Diagnostic Tool is a Windows built-in diagnostic tool included with DirectX to help you troubleshoot problems related to multimedia, such as video, sound, input devices, music, and computer games. More ...
PC Troubleshooting - No Sound
Troubleshooting a problem with PC sound is difficult because there are many points of possible failure. The first rule of troubleshooting is to check the obvious first. There are many sound volume controls, is one turned all the way down? More ...

