How to Fix No Mouse Pointer Problem
When your mouse pointer disappears, its very important to get it back. Windows was designed to be usable without a pointing device. To do so, you need to navigate the pointing devices configuration screens using the [Tab] and [Arrow] keys. More ...
Video - Using the Problem Steps Recorder Tool
Problem Steps Recorder allows users to record the steps they're performing that are causing the problem. The steps are saved as screen shots in a file can be emailed to help desk personnel who can open the file in Internet Explorer and use it to help troubleshoot the user's problem. More ...
Windows 10 Built-in Memory Diagnostic Tool
If your computer keeps crashing, freezing, or randomly rebooting, one likely cause could be a bad memory chip. Here's how to use Windows built-in memory diagnostic tool. More ...
How to Fix Advapi32 Error
Advapi32.dll is part of the Windows OS and is used by many programs that provide security for the system and that make registry calls. Here's how to fix advapi32 error. More ...
Can't Boot From CD or DVD Drive
There are several situations where you might need to boot from an optical drive, for example if you want to install an operating system or use a live disc to troubleshoot a system. If you find that your computer can't boot from its optical drive, this article contains a few tips that might help solve the problem. More ...
Troubleshooting Windows 10 DHCP is not enabled
If you receive the message DHCP is not enabled when you attempt to connect to your local network or the Internet, you may solve the problem by resetting Winsock. More ...
How to Fix Sqmapi.dll Error
Sqmapi is Microsoft Window's SQM (Software Quality Management Application Programming Interface) client DLL file and is a critical system file needed for your computer to run. More ...
The Windows Recovery Console
The Recovery Console, introduced with Windows 2000, provides an interface that allows you to use DOS commands to troubleshoot and repair Windows. With the Recovery Console you can use a number of DOS commands to access FAT or NTFS file systems and repair a system file, the registry, or a damaged file system. More ...
Protect Yourself From Fake Technical Support
In recent months there has been a rise in the number of fake technical support scams. Upon visiting a website you will receive a message stating that your system is infected and directing you to call a number. More ...
How to Spot a Failing Hard Drive
Everybody who uses computers regularly is likely to experience either data loss or a failed hard drive at some time. Hard drive maintenance can be broken down into two distinct functions: checking the disk for failed clusters and keeping data organized on the drive so that it can be accessed quickly. More ...
How to Fix RpcRtRemote.dll Errors
RpcRtRemote.dll initializes Windows update components. So, why are people having problems with this file if it serves a very simple purpose? If the computer couldn't access it, it'd be impossible to complete the installation of update packages. More ...
Clear DNS Cache to Fix Network Issues
If you are frequently receiving error messages when trying to access websites, you may need to clear your DNS cache. A DNS cache can become poisoned when computer viruses insert invalid entries into the cache. More ...
