Get Remote Technical Assistance
The Remote Assistance feature in Windows XP allows a support technician to
connect to your computer over your local network or the Internet and see
what you see on your computer screen and to use their keyboard and mouse to
troubleshoot your computer. More ...
When Pesky Programs Won't Go Away
During installation a program copies files to the applications folder, the Windows folder,
and creates entries in the registry. The problem is that when you uninstall a program, it
may leave behind pieces of itself and entries in the registry. More ...
How to Reinstall Windows XP
There are several circumstances in which you might need to reinstall Windows XP,
for example if you upgraded a system component that might require a different
hardware abstraction layer (HAL), like the motherboard. This article shows
you how to perform a reinstallation (also called a repair installation) of Windows XP. More ...
Four FAQs on How to Update Chipset Drivers
If you need to update your chipset driver, there's a small chance it was something
you did, but, it's more likely caused by a device that overwrote the driver or a
power surge corrupted the driver. You can manually update your chipset driver or
you can use automatic driver update software. More ...
PC Technician's ESD (Electrostatic Discharge) Protection
A electrostatic discharge (ESD) can damage or destroy integrated circuit electronics. The
problem is that you may not see a visible spark. You may not know that a static discharge
occurred. This an article update. More ...
Stop Hard Disk Thrashing
Hard Disk Thrashing is when your computer's hard disk activity light stays on, and you
hear your disk spinning most of the time, even when you're not doing anything on your
computer. When you do try to do something on your computer, it responds very slowly. Article update. More ...
Slow Log-on to ISP
When you are connecting to an unknown network, you need to determine which network protocol
the other network uses, and you may need to log-on to the other network. Common network protocols
are NetBEUI, IPX/SPX, and TCP/IP. More ...
Can't Detect a Hardware Device? - Try Resetting BIOS
Like any software, the BIOS can become corrupt. If the BIOS becomes corrupt, a hardware
device may not operate properly, or a hardware device may be detected, or the computer
may fail to start. More ...
How To Fix The Windows 1301 Error
The Windows 1301 error is caused by your PC not being able to access the files or settings
required for it to perform an installation. More ...
Fix System Information "Can?t Collect Information" Error
The System Information utility is an interface to the Windows Management Instrumentation
(WMI) service. If you recieve the error message: Can't Collect Information, it means
either the WMI service is not running, or a problem is preventing the WMI service from
collecting information. More ...
Free Detailed PC Analysis
The free version of Sandra includes 50 modules that provide
diagnostic, benchmarking, and performance tune-ups for different hardware devices and subsystems,
including CPUs, modems, BIOS, drives, graphic cards, and DOS and Windows memory. More ...
How To Repair Hard Drive Problems
you should ASSUME NOTHING when diagnosing any computer problem. We diagnosed a new PC
with a video display problem. After briefly looking at the video card it took a while
to see that the video card was not pushed into the adapter slot completely. More ...