Five Ways to Fix USB Ports Not Working
If your USB ports can't detect one or all of their USB devices, here are five proven ways to fix USB port trouble. More ...
Fix System Information "Can?t Collect Information" Error
The System Information utility is an interface to the Windows Management Instrumentation (WMI) service. If you recieve the error message: Can't Collect Information, it means either the WMI service is not running, or a problem is preventing the WMI service from collecting information. More ...
How to Troubleshoot and Repair Optical Drive
Because an optical drive is a mechanical device many of the causes of their failure will be physical. So the first thing you want to look for is a loose power cable or data cable. More ...
View Hidden Devices with Device Manager
Device manager lists all the devices installed on your system. But Device Manager may not be giving you the full story. By default, Device Manager hides certain devices, for example, some printers and non-PnP (non Plug and Play) devices. More ...
Why Don't I Get Sound From My PC?
Don't get sound from your PC? Here are the troubleshooting steps to find out why you're not getting any sound. You may need the original driver disks that came with the separate sound card or motherboard with integrated sound. If you don't have the disks, look for the drivers on the Manufacturer's web site. More ...
PC Technician's ESD (Electrostatic Discharge) Protection
A electrostatic discharge (ESD) can damage or destroy integrated circuit electronics. The problem is that you may not see a visible spark. You may not know that a static discharge occurred. This an article update. More ...
Troubleshooting a Dead Computer
The Windows startup sequence is nightmarish, bloated, overcomplicated mess. If you have ever experienced your computer freeze up part way through the startup sequence, or beep and spew out error messages rather than starting up, you may think your computer is dead for good. More ...
Troubleshoot with Free Process Explorer Utility
Process Explorer is a more sophisticated version of Windows built-in Task Manager with a rich set of features for collecting information about processes running on your PC. It can be used as a troubleshooting tool to examine processes to see which are utilizing excessive CPU time, or which resources that are held by which process. More ...
When Pesky Programs Won't Go Away
During installation a program copies files to the applications folder, the Windows folder, and creates entries in the registry. The problem is that when you uninstall a program, it may leave behind pieces of itself and entries in the registry. More ...
Video - Exploring with Process Explorer
In this video, Leo Notenboom walks through some of the features and useful things you can do using SysInternals Process Explorer. When you start Process Explorer, you'll see a list of processing running. Double-click on a process for more information about it. More ...
Can't Boot From CD or DVD Drive
There are several situations where you might need to boot from an optical drive, for example if you want to install an operating system or use a live disc to troubleshoot a system. If you find that your computer can't boot from its optical drive, this article contains a few tips that might help solve the problem. More ...
Windows 7 Startup Repair Tool
One of the most difficult things to troubleshoot and repair is a PC that fails to start. Windows 7 is designed to automatically run Startup Repair if Windows detects a startup problem. Startup Repair automatically scans your computer then tries to fix the problem. More ...
