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Windows Troubleshooting

PC Troubleshooting - Symptoms of a Bad CPU
It's very difficult to determine if a failure is caused by the CPU because many other components can cause the same symptom when they fail. Before suspecting the CPU, rule out all the other possibilities. More ...

How to Fix Winload Errors
winload.exe is a small file (Windows loader) started by BOOTMGR. Usually winload is not missing but instead something has currupted BOOTMGR. You can fix this by booting from a Windows installation disc and selecting the repair option. More ...

How to Fix logoncli.dll Error
logoncli.dll is a Net Logon Client DLL. If logoncli.dll is missing or corrupted, it will cause an error. More ...

Hard Drive Does Not Boot
When your computer does not boot, the first thing a technician must ask is; what do you mean by "it won't boot"? Many times the problem is simply that the user doesn't have their monitor turned on, or they left a floppy in the drive. More ...

Printer Not Working? Six Things to Do to Fix It
Before you go pay someone to fix your printer, here is a list of things you can do if your printer is not working. Sometimes it is the simplest things which cause the printer to stop working and the simplest things which cause it to start working again. More ...

Diagnosing and Troubleshooting Computer Hardware
Hardware and software work together to form a fully functional system. Rarely do you get a fully functional system all the time. Recovery of failed hardware components is basically identifying and replacing the problematic component. More ...

System Restore: The Big Undo
System Restore is the ultimate band-aid fix for buggy Microsoft Windows. If you make a hardware or software change to your Windows Me or Windows XP system, and then it doesn't work right, System Restore acts like a giant undo. More ...

Video - Using the Problem Steps Recorder Tool
Problem Steps Recorder allows users to record the steps they're performing that are causing the problem. The steps are saved as screen shots in a file can be emailed to help desk personnel who can open the file in Internet Explorer and use it to help troubleshoot the user's problem. More ...

How To Troubleshoot Video Display Problems
When you have problems with your video display, it can be something as simple as having the brightness turned down to a bad controller on the motherboard. If you have not done, first learn to identify the components of the video display system. More ...

Video - Dell Laptop Optical Drive Replacement Tutorial
If the optical drive has been in use for a while, it may simply need cleaning. Many people have had good luck with Memorex's laser very low cost lens cleaner disc. However, if cleaning the optical drive does not solve the problem, this video shows how to replace it. It's amazingly easy. More ...

How to Fix "ICACLS" Error
Icacls is an executable program that runs a command line function to set and change file system permissions in Windows system servers. It controls file permissions like reading, writing and executing to file ownership and integrity levels. More ...

A lot of Beepen and Tooten But No Booten?
You start your computer and all you get is a blank screen and some beeping noise. The reason your computer is beeping is because it has a serious problem that prevents it from communicating via its standard output, the screen. More ...

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