First Stop When Troubleshooting Windows 7 - Control Panel
Having problems running a program? Can't connect to the Internet? Can't print? Other problem? Don't waste time and money searching for technical help, and don't panic. The Troubleshooting section of Control Panel includes more than a dozen troubleshooters. Choosing the right Control Panel Troubleshooter can often save you time and anxiety. More ...
Video - Using the Problem Steps Recorder Tool
Problem Steps Recorder allows users to record the steps they're performing that are causing the problem. The steps are saved as screen shots in a file can be emailed to help desk personnel who can open the file in Internet Explorer and use it to help troubleshoot the user's problem. More ...
Video - How to Use Memtest86+ to Test Your PC's Memory Subsystem
This video by Matt from Gaslamp Computers shows you how to run the FREE Memtest86+ program to determine if your PC's memory subsystem is working properly. More ...
How to Troubleshoot a Document Scanner
When toubleshooting a scanner, first check the obvious. Then make sure the scanner iinitialized properly. The make sure the PC recognized the scanner. More ...
How to Create a Vista Boot Disk
Hard disks formatted with NTFS have built-in security features that prevent using a boot disk to access their files. The boot disk for Windows Vista is actually the Windows installation disc. If Vista won't start, you can use the installation disc as a boot disc. More ...
How to Fix KERNEL_MODE_EXCEPTION_NOT_HANDLED Error
Stop errors, or blue screen of death (BSOD) errors, occur when a serious problem causes your system to shut down or restart unexpectedly. The most common cause of BSOD errors is a device driver problem. More ...
How to Fix Winload Errors
winload.exe is a small file (Windows loader) started by BOOTMGR. Usually winload is not missing but instead something has currupted BOOTMGR. You can fix this by booting from a Windows installation disc and selecting the repair option. More ...
How to Tame Your Mouse
Most mouses (mice?) work by use of a rubber ball that moves three rollers. It is very common for the rubber ball to pick up dirt and feed it into the internal mechanism of the mouse. Tame your mouse by giving it a good cleaning. More ...
What Should be in a PC Technician?s Tool Kit?
If you're a computer enthusiast or an aspiring PC Technician, maybe you're wondering exactly what items you need to create a PC Technician?s toolkit. The toolbox itself should be a medium sized plastic toolbox. To fill the toolbox, start collecting the items listed below. More ...
Video - Dell Laptop CPU Replacement Tutorial
CPUs rarely fail, and it's very difficult to determine if a failure is caused by the CPU because many other components can cause the same symptom when they fail. But if you feel a bad CPU is causing your problem, this video shows you how to replace it in a Dell laptop. More ...
Five Tips for Troubleshooting and Fixing DLL Errors
Are you trying to deal with the recurring DLL errors on your computer? Actually, DLL errors can be easy to troubleshoot. Below are some simple steps that you can follow. More ...
Clear DNS Cache to Fix Network Issues
If you are frequently receiving error messages when trying to access websites, you may need to clear your DNS cache. A DNS cache can become poisoned when computer viruses insert invalid entries into the cache. More ...

