Troubleshooting DLL Problems
When using an application, if you receive an error message like Illegal Operation, Incorrect DLL Version or similar types of errors, it could be because you don't have the latest DLL or it could be because one of DLLs of that application was overwritten when you installed a new program. More ...
PC Troubleshooting - No Sound
Troubleshooting a problem with PC sound is difficult because there are many points of possible failure. The first rule of troubleshooting is to check the obvious first. There are many sound volume controls, is one turned all the way down? More ...
How to Troubleshoot a Document Scanner
When toubleshooting a scanner, first check the obvious. Then make sure the scanner iinitialized properly. The make sure the PC recognized the scanner. More ...
Get Remote Technical Assistance
The Remote Assistance feature in Windows XP allows a support technician to connect to your computer over your local network or the Internet and see what you see on your computer screen and to use their keyboard and mouse to troubleshoot your computer. More ...
Video - Using the Problem Steps Recorder Tool
Problem Steps Recorder allows users to record the steps they're performing that are causing the problem. The steps are saved as screen shots in a file can be emailed to help desk personnel who can open the file in Internet Explorer and use it to help troubleshoot the user's problem. More ...
How to Fix logoncli.dll Error
logoncli.dll is a Net Logon Client DLL. If logoncli.dll is missing or corrupted, it will cause an error. More ...
Troubleshooting Windows 7 Inside Out
This book is for all level of Windows 7 users ranging from beginner to quite advanced. Lots of tips and tricks explained with screenshots. Contains a ton of useful troubleshooting tips for Windows 7.
the help desk. More ...
Windows Takes Too Long to Start
Every software company thinks that their particular creation is the most important program in the world. May of them think that their program should be configured to run every time Windows starts, whether you like it or not. Unfortunately this causes Windows to take longer to start. More ...
How to Spot a Failing Hard Drive
Everybody who uses computers regularly is likely to experience either data loss or a failed hard drive at some time. Hard drive maintenance can be broken down into two distinct functions: checking the disk for failed clusters and keeping data organized on the drive so that it can be accessed quickly. More ...
Clear DNS Cache to Fix Network Issues
If you are frequently receiving error messages when trying to access websites, you may need to clear your DNS cache. A DNS cache can become poisoned when computer viruses insert invalid entries into the cache. More ...
How to Diagnose Windows Blue Screen of Death (BSOD)
Getting the Blue Screen of Death (or BSOD) can be a frustrating experience since there is no clear indication as to what to do next. But with the right tools the cause of a BSOD can quickly be determined. More ...
Use chkdsk to Find and Repair Disk Errors in Windows 7
If your computer takes a long time to start, and occasionally locks up or crashes, Check Disk is a command line program that can perform an analysis of the disk and repair any errors it finds. More ...
