Video - Using the Problem Steps Recorder Tool
Problem Steps Recorder allows users to record the steps they're performing that are causing the problem. The steps are saved as screen shots in a file can be emailed to help desk personnel who can open the file in Internet Explorer and use it to help troubleshoot the user's problem. More ...
Undoing a Windows Update
Sometimes a Windows Update causes problems. If the problems are severe, you can roll back an update from safe mode or when using the Windows Recovery Environment. But often you can undo the upate from within Windows. Here's how. More ...
How to Recognize and Repair Power Supply Problems
The Power Supply convert's your regular household current into low DC voltage used by the computer. When this component fails, there is simply no activity going on with your computer. Remember to do the easy troubleshooting first. Inspect the Power Supply for any damage. Double-Check all connections. More ...
Video - Exploring with Process Explorer
In this video, Leo Notenboom walks through some of the features and useful things you can do using SysInternals Process Explorer. When you start Process Explorer, you'll see a list of processing running. Double-click on a process for more information about it. More ...
Windows 7 System Recovery Options
Windows 7 provides tools that can be used to repair the operating system if it becomes damaged. On some systems these tools are installed in a special recovery section of the hard disk, if not installed on your system, boot from the installation disk or system repair disc. More ...
How to Troubleshoot a Document Scanner
When toubleshooting a scanner, first check the obvious. Then make sure the scanner iinitialized properly. The make sure the PC recognized the scanner. More ...
Diagnose a PC's Multimedia Functions
The DirectX Diagnostic Tool is a Windows built-in diagnostic tool included with DirectX to help you troubleshoot problems related to multimedia, such as video, sound, input devices, music, and computer games. More ...
Troubleshooting Wireless a Keyboard or Mouse
A wireless input device such as a keyboard or mouse uses a built-in radio transceiver to communicate with a similar transceiver plugged into a USB port on a PC. This article explains how to troubleshooting a wireless keyboard or Mouse. More ...
Video - Dell Laptop Optical Drive Replacement Tutorial
If the optical drive has been in use for a while, it may simply need cleaning. Many people have had good luck with Memorex's laser very low cost lens cleaner disc. However, if cleaning the optical drive does not solve the problem, this video shows how to replace it. It's amazingly easy. More ...
Tips for Preventing Your Laptop From Overheating
For the past month or so, every time I put my laptop on my lap, I ended up with scorched thighs, which I can assure you, isn't a pretty sight! There are tons of other people experiencing the same problem as me. So what Causes a Laptop to Overheat? More ...
Problems with Floppy Disks
With the advent of the rewritable CD (CD-RW) many people are predicting the demise of the venerable floppy disk. Today's computers can even boot from the CD drive. But if your computer is not connected to a network, there is no quicker way to back-up or share a file. More ...
How To Troubleshoot Video Display Problems
When you have problems with your video display, it can be something as simple as having the brightness turned down to a bad controller on the motherboard. If you have not done, first learn to identify the components of the video display system. More ...
