Video - Using the Problem Steps Recorder Tool
Problem Steps Recorder allows users to record the steps they're performing that are causing the problem. The steps are saved as screen shots in a file can be emailed to help desk personnel who can open the file in Internet Explorer and use it to help troubleshoot the user's problem. More ...
How to Fix KERNEL_MODE_EXCEPTION_NOT_HANDLED Error
Stop errors, or blue screen of death (BSOD) errors, occur when a serious problem causes your system to shut down or restart unexpectedly. The most common cause of BSOD errors is a device driver problem. More ...
First Stop When Troubleshooting Windows 7 - Control Panel
Having problems running a program? Can't connect to the Internet? Can't print? Other problem? Don't waste time and money searching for technical help, and don't panic. The Troubleshooting section of Control Panel includes more than a dozen troubleshooters. Choosing the right Control Panel Troubleshooter can often save you time and anxiety. More ...
Fix 0x80070035 Error on a Windows PC
This error could be caused by a network configuration issue, or by the LLTD (Link-Layer Topology Discovery) Responder component not installed in the workstation or server. More ...
Fix CD Writer Buffer Underrun Errors
You patiently wait 20 minutes while your CD Writer has written 300 of 600 MB to a CD-R. Suddenly the buffer underrun error message appears, ending your recording session and wasting your time and a CD-R disc. More ...
Understanding the boot.ini File
Understanding each step in the boot process is important for troubleshooting Windows startup problems. Boot.ini is one of the first files to come into play in the boot process, therefore it's important to know how to edit, or should it become necessary, to replace the boot.ini file. More ...
Troubleshooting Laptop Power Issues
You plug your laptop in the wall outlet and turn it on and - nothing. This article teaches you about power adapters, laptop batteries, and how to troubleshoot laptop power issues. More ...
How to Create a Windows XP Boot Disk
In many cases the cause is a corrupted startup file which prevents the computer from going through the bootup from start to finish. In this case, an easy way to start your PC is to have an emergency boot disk handy. A Boot Disk contain copies of critical files needed for startup that you should have made earlier. More ...
Troubleshooting a Dead Computer
The Windows startup sequence is nightmarish, bloated, overcomplicated mess. If you have ever experienced your computer freeze up part way through the startup sequence, or beep and spew out error messages rather than starting up, you may think your computer is dead for good. More ...
How to Fix Rundll32.exe Errors
Rundll32.exe is an executable file responsible for running DLL (Dynamic Link Library) files. DLL files are components of applications, but sometimes spyware uses the name rundll32.exe and runs from a different directory in order to disguise itself. More ...
Create Recovery Discs for Windows Vista with HP Recovery Manager
After booting up your computer, with factory installed Vista for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure. More ...
How to Fix No Sound in Windows 7
If your sound doesn't work and you need it to work as soon as possible you can fix this yourself. I'm here to help! More ...
