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Network Troubleshooting and Support

Building the Backbone Network
The backbone is a network, the function of which is to connect the LANs together. There are no workstations connected directly to the backbone. In some cases, you might connect servers to it, but most backbones carry nothing but internetwork traffic. More ...

Structured Network Troubleshooting Methodology
following a structured troubleshooting approach not only helps prevent you from trying the same thing more than once and inadvertently skipping a task, For the Network+ exam, the methodology shown in figure 21-2 is the one you should memorize. More ...

Restrict User's Logon Hours and Access to Computers
For each user account you can restrict the hours during which the user is allowed to log on and you can restrict a user to only certain computers. More ...

Everything You Need To Know About LAN Backbone Cabling
In many cases, backbone cabling is between wiring closets on the same floor of a building, but it may be the floor to floor wiring in a multi-floor building, or between buildings on a campus. More ...

Network Installation
The installation of a new network can be divided into three phases. Design, implementation, and troubleshooting. The first and most important phase in a new network installation process is the design phase. More ...

Turning Names (URLs) Into IP Addresses
People have trouble remembering long strings of numbers, so the people who invented the Internet decided to use human-readable names to identify locations. These are known as URIs,, URLs, and URNs. More ...

SME Network Internet IP Addressing Strategies
Every device that needs to communicate with the Internet needs a unique IP address. There are two different, and functionally incompatible, IP addressing schemes: IPv4 and IPv6. More ...

Introduction to QoS (Quality of Service)
The main concern with routing is ensuring that data packets reach their proper destinations. Quality of Service ensures that packets do not suffer from long delays or dropped packets. More ...

Steps For Designing a Crisis Management Plan
There are six steps for defining a crisis management plan that can be easily remembered using the word CRISIS. Use the steps of CRISIS to be ready to deal with emergencies that your organization might face. More ...

Configuring DHCP for Your SME Network
DHCP (Dynamic Host Control Protocol) is a network service that allows a device that is attached to the network to be allocated an IP address automatically. More ...

Structured Network Troubleshooting Methodology Step 2 Establish a Theory of Probable Cause
Step 1 in a structured network troubleshooting methodology is to identify the problem. Here we discuss step 2, establish a theory of probable cause. More ...

How to Transition into a Career as a DevOps Engineer
Whether you're a recent college graduate or a seasoned IT pro looking to advance your career, these tips can help you get hired as a DevOps engineer. More ...

Fiber Optics Troubleshooting
Fiber optics provides an advantage over copper cabling for Ethernet in that fiber optic cables can go farther and have higher capacity for throughput. Fiber optics is very reliable and most of the problems presented can be avoided or resolved by simply following the standards. More ...

Network Management Components - The Basics of an Effective Management Strategy
This article will define a network management strategy for managing the network. It is necessary to define how the equipment is going to be monitored and determine if the current management strategy is adequate or if new applications, equipment, protocols and processes must be identified. More ...


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