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Network Troubleshooting and Support

Metro Ethernet Fundamentals for WAN Connectivity
Because of its cost effectiveness, availability and seamless protocol transition from campus network to WAN, Metro Ethernet is increasing in popularity. This artice provides the fundamentals for Metro Ethernet WAN Connectivity. More ...

Turning Names (URLs) Into IP Addresses
People have trouble remembering long strings of numbers, so the people who invented the Internet decided to use human-readable names to identify locations. These are known as URIs,, URLs, and URNs. More ...

How to Use a Network Cable Toner
If your facility has lots of cables in messy bundles running to a server room and you're trying to figure out where a specific network cable goes. you need to use a device called a network cable toner. More ...

Five Free Tools Every Network Administrator Should Have
Every network administrator has their own set of tools that they like to use on a daily basis. Here's my list and why each one of these free programs are in my toolbox. More ...

Introduction to Designing an IPv6 Address Plan
When you apply for an IPv6 address range you will be assigned a range with a /48 prefix, 280 addresses. This is why it is worthwhile adopting an IPv6 address plan: a system in which you assign the IPv6 addresses to locations and/or use types. More ...

Network Administration: Windows User Properties
For each user account you create on your network, you can set additional properties for the user by right-clicking the new user and choosing Properties from the contextual menu. More ...

How to Choose a Fiber Optic Tool Kit
What do you need in a fiber optic tool kit? There are kits for epoxy and polishing connector termination, quick connector termination, fusion splicing, mechanical splicing, optic cleaning, fiber optic testing, and many more. More ...

Why Bother to Design Your SME Network?
Most people browse over to their online networking accessories supperstore, buy a kit, plug it in and off they go. Usually it works just fine, so why bother to design your network? More ...

Network Log Collection and Monitoring
Logging allows you to monitor devices, services, ports or protocols and analyze traffic on your network. Analyzing your logs can help you identify issues before they become problems. More ...

Network Design Process - Effective Network Planning and Design
The network planning and design methodology describes a process with nine specific steps and a sequence for those activities. It is an engineering life cycle that supports technical initiatives such as Windows migration, IP telephony and wireless design. The methodology begins with examining company business requirements. More ...

How to Design a Highly Reliable Fiber Optic Network
What happens if a major fiber optic cable is cut or a major hubbing location is destroyed? This article is about the survivability of a well designed fiber network. More ...

Troubleshooting the Intermediate System to Intermediate System (IS-IS) Protocol
Troubleshooting issues with the Intermediate System to Intermediate System (IS-IS) protocol is pursued thru an investigation with the Cisco show and debug commands and their options. More ...

Network Management Components - The Basics of an Effective Management Strategy
This article will define a network management strategy for managing the network. It is necessary to define how the equipment is going to be monitored and determine if the current management strategy is adequate or if new applications, equipment, protocols and processes must be identified. More ...

Network Change Control System
The most boring, but also the most important task of a network administrator is documenting the network. Documenting your network can save you an enormous amount of time and money. More ...


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