Windows 10 Diagnostic Data Send to Microsoft
By default, Windows 10 configures your system so that it sends a generous amount of diagnostic and feedback
information, including error reports that could inadvertently contain personal information. If you are
concerned about data use or privacy, you can dial back the amount of diagnostic information by using the
Feedback & Diagnostics page under the Privacy heading in Settings. Figure 17-5 shows the default settings.
If you're concerned about sensitive data leaking out as part of diagnostic reports, consider changing the
Diagnostic And Usage Data setting from its default of Full.
The Feedback frequency setting at the top of this page controls how often Microsoft asks you about
your use of features. If you prefer to be left alone, set this to Never.
The second heading, Diagnostic and usage data, allows you to specify how much diagnostic information
your Windows 10 device sends to Microsoft servers as part of its normal operation. Much of that information
is from problem reports, which rarely mean much by themselves but can be tremendously important as part of
a larger data set to pinpoint the cause of problems. There are three available settings:
• Basic. This level includes data that is fundamental to the operation of Windows and Windows
Update. It includes information about the capabilities of your device, what is installed, and whether Windows
is operating correctly (which includes sending basic error reports to Microsoft). No personally identifiable
information is included.
• Enhanced. Along with the data sent with the Basic setting, this setting adds data about how
you use Windows (how often you use certain features or apps, for example) and collects enhanced diagnostic
information, such as the memory state of your device when a system or app crash occurs. Information sent to
Microsoft also includes reliability data for devices, the operating system, and apps.
• Full (Recommended). This setting, which is enabled by default, includes the full set of
information from the Basic and Enhanced levels and turns on advanced diagnostic features that provide much
more detailed error reports. These reports might include system files or memory snapshots that could include
the contents of a file or message you were working on when the problem occurred. If a report inadvertently
to identify, contact, or target advertising to you.
The basic report that Windows Error Reporting transmits typically includes information such as the
application name and version, module name and version, exception (error) code, and offset. Hardware reports
include Plug and Play IDs, driver versions, and other system details. The likelihood that any of these
items will convey personally identifiable information is essentially nil. The process does transmit your
IP address to a Microsoft server, but Microsoft's privacy statement asserts that the IP address is used
only to generate aggregate statistics and will not be used to identify you.
In work environments, your network administrators will almost certainly disable the sending of advanced
error reports that might inadvertently disclose confidential information.
If privacy is a major concern, you should, of course, read Microsoft's privacy statement for this feature,
which is available at bit.ly/win10-feedback-privacy. Although most people are understandably reluctant to
send information to a faceless corporation, remember that this is a two-way street. You're sending information
about a problem, and there's a good chance that, in return, you'll receive a solution to the problem, as
explained in the next section. (Remember, too, that the engineers who analyze the problem information to
develop solutions are not faceless!)
This is an excerpt from
Windows 10 Inside Out which shows you the many tools that Windows provides for diagnosing errors and recovering from problems.
More Windows Administration Information:
• PC Technician's Guide to Providing Telephone Support
• Set the User's Profile Information
• Cortana, Assistant or Spy?
• Video - Microsoft Remote Desktop - Part Two
• Computer Technician's Guide to Dealing with Customers
• Disable Long Filenames to Improve Window's Performance
• How to Transfer a Large Amount of Data Between Two Windows 10 Computers
• Defend Your Business with a Firewall
• Disable Unnecessary Background Apps
• Set Up Parental Controls